Equipment (Modems,Gateways)
Modems, Gateways, and Networking Devices
Male IT Specialist Holds Laptop and Discusses Work with Female Server Technician. They're Standing in Data Center, Rack Server Cabinet is Open.
Highlighted
Visitor

SMCD3G-CCR and Android devices

Short story:

I'd like to request that our SMC router is swapped with a different type (Cisco, Netgear...). Note that we have a static IP address, so we will need a comcast provided router that will support it. How do I initiate a replacement?

 

Long story:

Android devices do not work reliably on our network. The issue seems to be a buggy or incomplete IP6 implementation on either the SMCD3G router or the Android platform or both. The end result is that Android devices will often have a very slow or non-existent network connection. Disabling IP6 completely does not seem possible with the SMC router or Android phones. Rooting phones or installing a VPNs on the phone is not an option in our context.

 

References:

 

https://code.google.com/p/android/issues/detail?id=79576

http://forums.androidcentral.com/samsung-galaxy-s5/518099-strange-wi-fi-issues-since-lollipop.html

 

0 Kudos
Reply
1 REPLY 1
Highlighted
Respected Member

Re: SMCD3G-CCR and Android devices

Hello Leif,

 

Please check your private messages for an update on your request. 

 

Thank you 

0 Kudos
Reply