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SMCD3G-CCR Modem: Need to change to bridge mode

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dmcclendon
Visitor

SMCD3G-CCR Modem: Need to change to bridge mode

I need to get my modem changed to bridge mode to work as a simple cable modem as I have a Double-NAT situation. I would rather have my router handle NAT. What is the best way to handle that?

dmcclendon
Visitor

Re: SMCD3G-CCR Bridge Mode

We are in need of doing the same thing.  We also have a SMCD3g-CCR and need to place it in Bridge Mode.  Is there a way to do this from our end?

Community Manager
Community Manager

Re: SMCD3G-CCR Bridge Mode

Welcome dmcclendon. We can place the gateway in "true bridge mode".  Please note that bridge mode is not compatible with fixed static IP's on the Compact network.   Please send me a private message with the RFC MAC Address of the device and the associated account number and I will have the Tier 2 Agent make the change. Let me know if you have a particular time frame, also all connected equipment will require a reboot once the change has been made.

 

Thank You

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