Equipment (Modems,Gateways)
Modems, Gateways, and Networking Devices
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SMC8014 Port Forwarding Problems

I recently had security cameras installed and I need to port forward ports 80, 8000, and 1024 to access them remotely.

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Those are my port forwarding rules. There is no other modem/router/firewall in-between. When I test the ports from either a LAN or WAN address, it is still closed. 10.1.10.12 is the local IP address of my DVR, and I can access it locally, just not through the external IP address. Is there something I missed, or is there some fix for this that I haven't found yet?

 

Thanks in advance.

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Community Manager
Community Manager

Re: SMC8014 Port Forwarding Problems

Welcome Tami_kensmobile.  The info provided shows a correct set-up for for your port forwarding rules. The gateway is set-up to allow all traffic, make sure the DVR is set to allow remote access and that there is no access filter.

 

Thank You

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Re: SMC8014 Port Forwarding Problems

The DVR is set up for remote access. Even if I try to port forward on another computer in the office it doesn't work, which leads me to believe it's a problem with the gateway and not the DVR.

 

EDIT:

I did a test, ran a server on my PC and opened the port. Port 80 opened while I had the server up. I now know the problem is on the DVR's end, contrary to what the company that installed the cameras told me.

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