Equipment (Modems,Gateways)
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Router password changed - Cannot log in

JA121
New Member

Router password changed - Cannot log in

The password on my router has changed and I really need to get in. This is the second time it has happened - Last time I reset the router, but then lost my static ip.

 

Can I get it reset?

 

And why does the password suddenly change like that?

ALatMAB
Visitor

Re: Router password changed - Cannot log in

Same here. I changed it from the default on day one. I tried to log in today...no go,

tried everything except hard reset.

What's up Comcast?

 

Respected Member

Re: Router password changed - Cannot log in

Hello JA121 & ALatMAB,

 

I apologize for the delayed response. I have reset your modem passwords back to their default "highspeed" without the quotes. Please let me know if you need help with anything else.

 

Thank You

DaveAtV9
New Member

Re: Router password changed - Cannot log in

 

Had the same issue but called in this morning and had the agent reset for us. All set now.

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nou_20
Occasional Visitor

Re: Router password changed - Cannot log in

Mine got changed too?  Can I get mine reset as well?