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Router password changed - Cannot log in

JA121
New Member

Router password changed - Cannot log in

The password on my router has changed and I really need to get in. This is the second time it has happened - Last time I reset the router, but then lost my static ip.

 

Can I get it reset?

 

And why does the password suddenly change like that?

ALatMAB
Visitor

Re: Router password changed - Cannot log in

Same here. I changed it from the default on day one. I tried to log in today...no go,

tried everything except hard reset.

What's up Comcast?

 

Respected Member

Re: Router password changed - Cannot log in

Hello JA121 & ALatMAB,

 

I apologize for the delayed response. I have reset your modem passwords back to their default "highspeed" without the quotes. Please let me know if you need help with anything else.

 

Thank You

Highlighted
DaveAtV9
New Member

Re: Router password changed - Cannot log in

 

Had the same issue but called in this morning and had the agent reset for us. All set now.

nou_20
Occasional Visitor

Re: Router password changed - Cannot log in

Mine got changed too?  Can I get mine reset as well?