Router/cable password changed on me

[RE-Systems]

Hi, we are attempting to change some settings on our Comcast Business SMC3DG Gateway Router, but the default username and password are not working. Is there any way we can get assistance to reset the credentials to default? Thanks.

[Comcast_John]

Welcome RE-Systems.  The gateway username/password has been reset to the defaults.

Thank You

[Khadgar]

Could you reset my modem to defaults as well? I changed my password, and somehow the thing doesn't allow me to log in anymore.

[Comcast_John]

Welcome Khadgar.  The gateway username/password has been reset to the defaults.

Thank You

[JeF4y]

Hello Comcast,

Can you please reset my gateway to the default login/password?

Kind thanks.

[gracechurch]

My SMC router username and password is not the default. Are you guys able to help? Please let me know.

Thank you.

[Comcast_John]

Welcome JeF4y.  The gateway username/password has been reset to the defaults.

Thank You

[Comcast_John]

Welcome gracechurch. The gateway username/password has been reset to the defaults.

Thank You

[LR_SMI]

I'm trying to log into my SMCD3G-CCR Gateway, but it seems the username/password have been changed. Can these be reset to the default?

[Comcast_John]

Welcome LR_SMI.  The gateway username/password has been set to the defaults.

Thank YOu

[DC_LR]

Our gateway password also needs to be reset. Please. Thank You.

D.

[LunarG]

Can you please reset my gateway to the default login/password?

(It seems like a web interface for this would make more sense than an ever growing forum thread.)

[Comcast_John]

Welcome LunarG.  The gateway username/password has been set to the default.

Thank You

[stonelyd]

Hello,

Can you please reset our modem password to default?

[byteblaster]

Default PW worked in the past, now I'm blocked.

Could I get a my password reset as well?

Thanks in advance.

[Comcast_John]

Hello byteblasted.  The gateway username/password has been set to the defaults.

Thank You

[navblue]

We need our gateway login reset to default too.  Thanks

[Comcast_John]

Welcome navblue.  The Gateway username/password has been set to the default.

Thank You

[stonelyd]

third time to request reset, Is there a reason my requests are getting ignored?

[Comcast_John]

Welcome stonelyd.  The gateway username/password has been set to the defaults.

Thank You

[CCA]

Hi, our router also keeps changing.  can it please be set back to csuadmin/highspeed?  Thanks.

[Comcast_John]

Hi CCA.  The gateway username/password has been set to the defaults.

Thank You

[dtiEngineer]

Our gateway password needs to be reset as well. Thank you!

[hue03]

I guess I'm in the same boat as everyone else.  I've tried holding the reset button for 15 seconds as well as disconnecting the power cable, holding the reset button, and reconnecting the power cable.  Neither of these methods has reset the username and password.

[Comcast_John]

Welcome dtiEngineer.  The gateway username/password has been set to the default.

Thank You

[Comcast_John]

Welcome hue03.  The gateway username/password has been set to the default.

Thank You

[jthang]

Hi,

I've been trying to access my modem to set up port forwarding but the username and password are not working.  Could you reset our modem login to default also please?  Thankyou

[Comcast_Jon]

Hello jthang,

Welcome to the forum.

Modem's password has been reset back to default, please try to sign in again.

Thank you

[jthang]

Hi Jon.

Thanks for the reply.

I was initially able to access the modem however, I have now lost access completely to 10.1.10.1 and no internet connection.  Any way you can help me get back to my initial configurations?

[Comcast_Jon]

Hello jthang,

Checking the IP-Gateway (modem), it was noted LAN dhcp was disabled.

It has been enabled at this time, please check your connectivity.

Thank you

[jthang]

You rock, thanks for restoring that.

[mysatcom]

Hello,

Can you reset my  login/password to default.

Thank you

[Comcast_John]

Welcome mysatcom.  The gateway username/password has been set to the defaults.

Thank You

[PPIAdmin]

Could you reset ours as well?  Not sure why it changed.  Any ideas?

Cheers!

[PPIAdmin]

Just to be clear, the Login/Pwd is all that I need reset.

[Comcast_John]

HI PPIAdmin. The gateway username/password has been set to the defaults.

Thank You

[jbrace]

Could you reset my modem to defaults as well?

[Comcast_John]

Welcome jbrace.  The gateway username/password has been set to the default.

Thank You

[MillCityAV]

Nevermind, problem solved.

[SurgAssoc]

Can you please reset my usernae/password for my gateway to the default?

Thanks!

[Comcast_Jon]

Hello SurgAssoc,

Welcome to the forum.

PW on IP-Gateway has been reset back to default, please try to sign in again.

Thank you

[kwor599]

I'm trying to log into my SMCD3G-CCR Gateway, but it seems the username/password have been changed. Can these be reset to the default?

[Comcast_John]

Hi kwor599.  The gateway username/password has been set to the defaults.

Thank You

[thenoah34]

Hi.  Could you please reset my modem login?  Thanks!

EDIT Nevermind!
  Thanks!

[Joe20039]

Could you reset my modem login to default? Thanks.

[Comcast_John]

Hi Joe20039.  The gateway username/password has been set to the defaults.

[elking]

Hi John,

Could you please reset the password back to the default on both our modems?

Thanks,

-Scott

[Comcast_Jon]

Hello elking,

Welcome to the forum.

Certainly we can assist with this request.

Please send me a private message with the RF mac address from devices that need reset.

Thank you

[Golden]

Can you please reset the gateway username and password to default for me? Thank you

[Comcast_John]

Hi Golden. The gateway username/password has been set to the defaults.