Router/cable password changed on me

[qevan]

Could you reset my modem's password too? I cannot login with default password either. Thanks!

[Comcast_John]

Welcome qevan.  The gateway username/password has been reset to the defaults.

Thank You

[SGIAdmin]

I need to have my gateway password reset.  Is there an easier way to have this done than just posting in a forum.  I've search the support forums and this was all I could find.

[Comcast_John]

Welcome SGIAdmin.  OUr service support line @ 800-391-3000 can handle the request realtime.   

The gateway username/password has been set to the defaults.

Thank You

[selfser]

Hi.  Also need my username/password reset.  Thanks

[Comcast_John]

Welcome selfser.  The gateway username/password has been reset to the default.

Thank You

[dtc]

I also need the password reset on my router.

[Comcast_John]

Welcome dtc.  The gateway username/password has been reset to the default.

Thank You

[tl2401]

Hello, can you please reset the password on our gateway to the default?  Will this require a modem restart?

[Comcast_John]

Welcome tl2401.  The gateway username/password has been reset to the default.  A reset is not required.

Thank You

[WBran01]

Please reset the default t username/password.Thank you

[Comcast_John]

Welcome WBran01.  The gateway username/password has been reset to the default.  

Thank You

[ScottyCline]

Could I please get a gateway username/password reset to the default? Thanks

[Comcast_John]

Welcome ScottyCline.  The gateway username/password has been reset to the default.

Thank You

[mikey]

I have the same problem. can you reset my login/password too?

[Comcast_John]

Welcome mikey.  The gateway username/password has been reset to the default.

Thank You

[XDealerTechs]

I'm a new customer, and I can't log in to my router.  I tried the cusadmin/highspeed but no luck.  How do I reset it to default?  I need to add my new wireless router since my customers are getting upset after being kicked off after an hour using the hotspot

[Comcast_John]

Welcome XDealerTechs.  The gateway username/password has been reset to the default.

Thank You

[stonelyd]

hello, I have this same issue. Can you please reset my router password?

[stevestub]

Password reset as well please!  🙂

[Comcast_John]

Welcome stevestub.  The gateway username/password has been reset to the default.

Thank You

[davelinderman]

is it possible to reset the modem/gateway password on my account?  seems it has changed again.

And/or, can you post the new default password???

[Comcast_John]

Welcome davidlinderman.  The gateway username/password has been reset to the defaults:  cusadmin/highspeed.

Thank You

[Chris_Sheffield]

I have tried to reset my gateway to get my default name/pass to login and it is not accepting anything I try. Could you set my gateway to default?

[Comcast_John]

Welcome Chris_Sheffield.  The gateway username/password has been reset to the defaults.

Thank You

[mysatcom]

I have tried to reset my gateway to get my default name/pass to login and it is not accepting anything I try. Could you set my gateway to default?

[Comcast_John]

Welcome mysatcom.  The gateway username/password have been reset to the defaults.

Thank You

[imagetech]

Please reset our gateway login, thank you.

[Comcast_John]

Welcome imagetech.  The gateway username/password has been set to the defaults.

Thank you

[Kendra]

Please reset our gateway login too. Thank you.

[Comcast_John]

Welcome Kendra.  The gateway username/password has been set to the default.

Thank you

[lrobin]

Hi, please reset the username/password on my modem. I cannot login using the default information. Thanks

[Comcast_John]

Welcome Irobin.  The gateway username/password has been reset to the default.

Thank You

[AndreyN]

Hi Comcast_John. Could you please reset my modem's password too? I cannot login.

[Comcast_John]

Welcome AndreyN.  The gateway username/password has been set to the default.

Thank You

[AndreyN]

Great, works now - Tahnk you.

[gpallen1]

I am unable to log in with the cusadmin account as well.  Will you please reset my pw to the default?

[Comcast_John]

Welcome gpallen1.  The gateway username/password has been reset to the default.

Thank You

[gpallen1]

I can get in now.  Thank you for the assistance.

[mikevalve]

I also need the password reset on my router.  We used to know what it was, but it appears it was somehow changed.  Username was "cusadmin" and passord of "highspeed".

If you are able to reset, could you also please tell me what the default username and passwords are? 

Thank you very much.

[Comcast_John]

Welcome mikevalve.  The gateway username/password has been reset to the default.

login:cusadmin  password:highspeed.

Thank You

[alaursen]

Hi - I need my SMC Business Class Gateway user credentials reset also - is this where I request that?

[mikevalve]

Thank you!

[Comcast_Jon]

Hello alaursen,

Welcome to the forum.

IP-Gateway's password has been reset to default.

Please try to sign in again.

Thank you

[Mary_CCA]

Hi, our router is also not cusadmin/highspeed anymore.  can it be reset back to that?  thanks.

[Comcast_Jon]

Hello Mary_CCA,

Welcome to the forum.

Password has been reset to default, please try to sign in again.

Thank you

[alaursen]

Thanks - it worked!

[boodah]

Hello Comcast John, 

I had just changed the default it says in my notes on the 14th of September.  Alas, neither it nor the default will allow me to log in.   

Could you please reset mine back to the default?  

Also, do you know if a SMCD3G modem is eligible for an upgrade?  

Thanks very much, 

(w

[boodah]

Um, does this forum not go up to er...  eleven, or something?  

I've been waiting 

Such a long time

[Comcast_John]

Welcome boodah.  

The gateway username/password has been reset to the default.

Thank You