thank you!
Could i please get my gateways password reset, thank you
Hello abilitypc,
Welcome to the forum.
IP Gateway's password has been reset back to default. Please try to sign in again.
Thank you
Thanks jon..fastest fix i have ever had from comcast:)
HI i was wondering if i could get our cusadmin password reset please i cant seem to login.
thank you,
Woody
Hello OVC_admin
Welcome to the forum.
Password has been reset back to default.
Please try to log in again.
Thank you
thank you!!
Hi: We are having the same issue with our default cusadmin login not working on our SMC--requesting reset to default.
Thanks, Karl.
Welcome VC_Tech. If you will send me a PM with the account & RF Mac id of the gateway we can have it reset to the default.
Thank You
Thank you! Worked great.
We can no longer gain access to our SMC router/modem. When you do a login/password reset, is that the only thing that is reset? I know we have static IPs set and would like everyting else to remain the same.
Thanks for your help moderators. 🙂
D
Welcome Duane_Jaeger. The gateway has been reset to the defaults. The password reset does not affect the gateway configuration file. No other changes were made to the gateway.
Thank You
Hello,
We're having the same issue and cannot login using the usual cusadmin credentials.
Thank you for your help!
Welcome Oncothyreon. I you will send me a private message (PM) the RF MAC address and the account number, I will have the Tier 2 agent reset it to the default.
Thank You
Good afternoon John. I would also like to have our username/password reset to default. Sorry to ask in a forum but the customer service automated phone disconnected multiple times.
Hello CherryLogistics,
Welcome to the forum.
Gateway's password has been set back to default.
Please try to log in again.
Thank you
That worked. Thank you for your speedy response time.
Glad to be of assist and once again, welcome to the Comcast Business forum.
Must be an epidemic. Will you please reset mine as well. I have a tech scheduled to be here anytime this afternoon. He must not know that this service was available online.
Hello cjones,
Welcome to the forum.
Password has been reset to default, so please try to sign in again.
Thank you
Works a treat! Thanks so much for your quick response. Too bad I can't get your service to setup and provision a new Docsis 3 at my home! I've put it off for a couple of weeks out of tier1 dread!
Thanks again
Can you reset my modem to the factory password please
Hello, I would like the username & password on my gateway reset to their defaults. I too have the problem where what was supplied to me by the installer no longer works for some reason. Thanks for your assistance!
-- Nic
Welcome ZMCPA. The gateway username/password has been reset to the default.
Thank You
Welcome nshupebus. The gateway username/password has been reset to the default.
Thank You
Please reset my gateway username & password to their defaults. My password no longer works for some reason.
Thank you for assistance!
Welcom IgorNed. The gateway username/password has been reset to the default.
Thank You
Hi
I could use a little reset-to-default password magic on my router too
Thanks!
welcome duckspawn. The gateway username/password has been reset to the default.
Thak You
I'm in need of a password reset. Will doing so reset the router settings as well?
Hello ashutz,
Welcome to the forum. Password has been reset back to default, please try log in again.
Thank you
I cannot log into my modem as well. Please change back to default.
Welcome SAICTech. The gateway username/password has been reset to default.
Thank You
And this site needs a password reset as well.
Hello SJSTech,
Password has been reset as per request.
Please try to sign in again.
Thank you
My school SAICTech is good to go. I had to reboot the modem however. I am not onsite at SJSTech and can't log in either. Can you send a reboot command?
Completed.
Success at both locations. Thanks.
I need my password reset as well. Do you need any more information?
Welcome ebwolf. The gateway username/password has been reset to default.
Thank You
My gateway no longer accepts my username and password - can you please reset to default?
Thanks.
Hello aam,
Welcome to the forum. Password on the IP-Gateway has reset back to default, please try sign in again.
Thank you
I can no longer log in with the default cusadmin/highspeed. Can you please reset it for me too? Thanks!
Hi, our router password got changed. Could you reset it to the default? Thanks!
Hello TownOfNormal,
Welcome to the forum.
To assist can you provide the following information via Private Message for us?
1. Your name
2. MAC address of the IP-Gateway in the query
Thank you
Hello djansen00,
Welcome to the forum.
Password has been reset back to default, please try to sign in again.
Thank You
Hi,
Can't login as well, could I have a reset too.
Thanks
Hello fj828,
Welcome to the forum.
Password on the IP-Gateway has been reset back to default.
Please try to sign in again.
Thank you
Great , all set.
Thanks
I also need the username and password reset. Thanks