Router/cable password changed on me

[Comcast_John]

Welcome BBC.  The gateway  username/password has been reset to the default.

Thank You

[Comcast_John]

Welcome thisisdoobie.  

The gateway  username/password has been reset to the default.

Thank You

[Comcast_John]

Welcome MrWhsprs.  

The gateway  username/password has been reset to the default.

Thank You

[aegis11]

Same deal here. Mind resetting mine? Thanks.

[aegis11]

Same deal here. Mind resetting mine for me? Thanks.

[Comcast_John]

Welcome Aegis11.  The gateway username/password has been reset to the default.

Thank You

[Comcast_John]

Welcome Aegis11.  The gateway username/password has been reset to the default.

Thank You

[brenh]

Disregard this. I called the 800 support number last night and had it reset.

[Comcast_Jon]

Hello brenh,

Welcome to the forum and thank you for posting your update.

[kh]

I also would need the  gateway password reset to the default.

[Comcast_John]

Welcome KH.  The gateway username/password has been reset to the default.

Thank You

[ahhsia]

Can I get the password on my modem reset as well?

[Comcast_John]

Welcome Ahhsia.  

The gateway username/password has been reset to the default.

Thank You

[Frink314159]

This is an issue for us as well. Please reset.

[VH]

I seem to be locked out of my gateway, any chance someone can reset it?

[uhaulkid]

I have tried to reset it, unplug it and hit the red reset button. I have tried all I know of and ones I thought it may have been changed to and nothing works. I need to get into my gateway so I can change settings to make my nas work right. How do I get the default username and password changed to default again so I can access it..PLEASE HELP....

[Comcast_Jon]

Hello VH,

Welcome to the forum.

IP-Gateway's password has been reset back to default.

Please try to login again.

Thank you

[Comcast_Jon]

Hello uhaulkid,

Welcome to the forum.

IP-Gateway's password has been reset back to default.

Please try to login again.

Thank you

[Tben54]

I am having problems also (forgot what I changed password to ..)

Can you please reset the login and password on my gateway to the default as well

Thanks 

[Tben54]

I am having problems also (forgot what I changed password to ..)

Can you please reset the login and password on my gateway to the default as well

Thanks 

[agresources]

Hello, our SMCD3GCCR also will not allow me to login with the default username/password.  I would appreciate assistance to re-set this.  Thank you.  Please let me know if more information is needed.

[Tben54]

Hi  access to the our SMC Gateway no longer works. 

Please reset the default t username/password.

Thanks Tben

[Comcast_John]

Welcome TBen54.  The gateway username & password have been reset to the default.

Thank You

[Comcast_John]

Welcome agresources.  Please see the private message for additional information.

[mechservco]

Seam s like I have the same problem as everyone else. The SMC SMCD3G gateway was just installed in our office. Tried to login for the first time and would not accept the default username and password. Can you please reset to the default?

[Comcast_Jon]

Hello Frink314159,

Thank you again for your patience. IP-Gateway's password has been reset.

[b2bmac]

Having the same problem, can I get a password reset too?  Thanks.

[Comcast_Jon]

Hello b2bmac,

Welcome to the forum.

IP-Gateway's password has been reset back to default.

Please try to login again.

Thank you

[mechservco]

Comcast John,

not sure if you have been able to reset the user name and password for my gateway yet? Can you please reset both? Still was not able to login this morning, "Incorrect Login". Thanks

[Comcast_John]

Welcome mechservco.  The gateway has been reset to the default.

Thank You

[Comcast_John]

Welcome leftyg.. The password has been reset to the default.

Thank You

[ebmorri]

Hello,

I would also like to request a password reset.

Thanks

[Comcast_Jon]

Hello ebmorri,

Welcome to the forum.

IP-Gateway's password has been reset back to default.

Please try to login again.

Thank you

[sweetfrog]

Password reset request for SMC3DG router.

Please reset password to the default.

Thanks,

[sweetfrog]

Please reset password to the default.

Thanks,

[joho]

Please reset my password.

Thanks.

[sweetfrog]

please, reset password..

thanks...

[Comcast_John]

Welcome sweetfrog.  The gateway password has been reset to the default.

Thank You

[Comcast_Jon]

Hello joho,

Welcome to the forum.

IP-Gateway's password has been reset back to default.

Please try to login again.

Thank you

[sweetfrog]

i can't still login..

"incorrect login"...

[Comcast_John]

Sweetfrog.  Please respond to the private message.

[DPWC]

Can't login to my comcast modem with default login info

can it be reset to default pass without defaulting the modem

[Comcast_Jon]

Hello DPWC,

Welcome to the forum.

IPGW's password has been reset to default as requested.

Please try to login again

Thank You

[edu_tech]

Hi John,

What info do you need to reset the login on a gateway? One of mine seems to have changed as well.

Thanks

[Comcast_John]

Welcome edu_tech.  Send me a PM with the RF mac address of the device and the associated account number, and I will have it reset.  

Thank You

[DanielB]

I'll chime in here with a request for password reset.

[Comcast_John]

Welcome Danielb.  The gateway username and password has been reset to the default.

Thank You

[tmittelstaedt]

just a suggestion, you might remind people that it's cusadmin/highspeed and that they can only access via web

[craiger_r]

Same problem here -- can't login to my gateway anymore.

[Comcast_John]

Welcome craiger_r.  The gateway username and password has been reset to the default. (cusadmin/highspeed).

[Lisa_UUCB]

Seems to have been a rash of this happening. Glad to know it's not just me. I would appreciate having the password for our gateway reset to default.

Thanks in advance. 🙂