Equipment (Modems,Gateways)
Community Manager
Community Manager

Re: Router/cable password changed on me

Welcome BBC.  The gateway  username/password has been reset to the default.

 

Thank You

Community Manager
Community Manager

Re: Router/cable password changed on me

Welcome thisisdoobie.  

The gateway  username/password has been reset to the default.

 

Thank You

Community Manager
Community Manager

Re: Router/cable password changed on me

Welcome MrWhsprs.  

The gateway  username/password has been reset to the default.

 

Thank You

aegis11
New Member

Re: SMC Gateway login doesnt work anymore

Same deal here. Mind resetting mine? Thanks.

aegis11
New Member

Re: Router/cable password changed on me

Same deal here. Mind resetting mine for me? Thanks.

Community Manager
Community Manager

Re: Router/cable password changed on me

Welcome Aegis11.  The gateway username/password has been reset to the default.

 

Thank You

Community Manager
Community Manager

Re: Router/cable password changed on me

Welcome Aegis11.  The gateway username/password has been reset to the default.

 

Thank You

Highlighted
brenh
Visitor

Re: Router/cable password changed on me

Disregard this. I called the 800 support number last night and had it reset.

Community Manager
Community Manager

Re: Router/cable password changed on me

Hello brenh,

 

Welcome to the forum and thank you for posting your update.

 

 

 

kh
New Member

Re: Router/cable password changed on me

I also would need the  gateway password reset to the default.

Community Manager
Community Manager

Re: Router/cable password changed on me

Welcome KH.  The gateway username/password has been reset to the default.

 

Thank You

ahhsia
New Member

Re: Router/cable password changed on me

Can I get the password on my modem reset as well?

Community Manager
Community Manager

Re: Router/cable password changed on me

Welcome Ahhsia.  

The gateway username/password has been reset to the default.

 

Thank You

Frink314159
Visitor

Re: Router/cable password changed on me

This is an issue for us as well. Please reset.

VH
New Member

Gateway password reset required

I seem to be locked out of my gateway, any chance someone can reset it?

uhaulkid
New Member

Re: Router/cable password changed on me

I have tried to reset it, unplug it and hit the red reset button. I have tried all I know of and ones I thought it may have been changed to and nothing works. I need to get into my gateway so I can change settings to make my nas work right. How do I get the default username and password changed to default again so I can access it..PLEASE HELP....


Community Manager
Community Manager

Re: Gateway password reset required

Hello VH,

 

Welcome to the forum.

IP-Gateway's password has been reset back to default.

Please try to login again.

 

 

Thank you

Community Manager
Community Manager

Re: Router/cable password changed on me

Hello uhaulkid,

 

Welcome to the forum.

IP-Gateway's password has been reset back to default.

Please try to login again.

 

 

Thank you

Tben54
New Member

Re: Router/cable password changed on me

I am having problems also (forgot what I changed password to ..)

 

Can you please reset the login and password on my gateway to the default as well

 

 

Thanks 

 
agresources
Visitor

Re: Router/cable password changed on me

Hello, our SMCD3GCCR also will not allow me to login with the default username/password.  I would appreciate assistance to re-set this.  Thank you.  Please let me know if more information is needed.

Tben54
New Member

Re: SMC Gateway login doesn't work anymore

Hi  access to the our SMC Gateway no longer works. 

Please reset the default t username/password.

 

Thanks Tben

Community Manager
Community Manager

Re: SMC Gateway login doesn't work anymore

Welcome TBen54.  The gateway username & password have been reset to the default.

 

Thank You

Community Manager
Community Manager

Re: Router/cable password changed on me

Welcome agresources.  Please see the private message for additional information.

mechservco
New Member

Re: Router/cable password changed on me

Seam s like I have the same problem as everyone else. The SMC SMCD3G gateway was just installed in our office. Tried to login for the first time and would not accept the default username and password. Can you please reset to the default?

Community Manager
Community Manager

Re: Router/cable password changed on me

Hello Frink314159,

 

Thank you again for your patience. IP-Gateway's password has been reset.

 

 

 

 

b2bmac
New Member

Re: Router/cable password changed on me

Having the same problem, can I get a password reset too?  Thanks.

Community Manager
Community Manager

Re: Router/cable password changed on me

Hello b2bmac,

 

Welcome to the forum.

IP-Gateway's password has been reset back to default.

Please try to login again.

 

 

Thank you

mechservco
New Member

Re: Router/cable password changed on me

Comcast John,

 

not sure if you have been able to reset the user name and password for my gateway yet? Can you please reset both? Still was not able to login this morning, "Incorrect Login". Thanks

Community Manager
Community Manager

Re: Router/cable password changed on me

Welcome mechservco.  The gateway has been reset to the default.

 

Thank You

leftyg
New Member

Re: Password reset request for SMC3DG router.

 
Community Manager
Community Manager

Re: Password reset request for SMC3DG router.

Welcome leftyg.. The password has been reset to the default.

 

Thank You

ebmorri
New Member

Re: Router/cable password changed on me

Hello,

 

I would also like to request a password reset.

 

Thanks

Community Manager
Community Manager

Re: Router/cable password changed on me

Hello ebmorri,

 

Welcome to the forum.

IP-Gateway's password has been reset back to default.

Please try to login again.

 

 

Thank you

sweetfrog
Visitor

password reset request for smc d3g-ccr router

Password reset request for SMC3DG router.

Please reset password to the default.

Thanks,

joho
New Member

Re: Router/cable password changed on me

Please reset my password.

Thanks.

sweetfrog
Visitor

Re: Router/cable password changed on me

please, reset password..

thanks...

Community Manager
Community Manager

Re: password reset request for smc d3g-ccr router

Welcome sweetfrog.  The gateway password has been reset to the default.

 

Thank You

Community Manager
Community Manager

Re: Router/cable password changed on me

Hello joho,

 

Welcome to the forum.

IP-Gateway's password has been reset back to default.

Please try to login again.

 

 

Thank you

sweetfrog
Visitor

Re: password reset request for smc d3g-ccr router

i can't still login..

"incorrect login"...

 

Community Manager
Community Manager

Re: password reset request for smc d3g-ccr router

Sweetfrog.  Please respond to the private message.

DPWC
New Member

Re: SMC Gateway login doesn't work anymore

Can't login to my comcast modem with default login info

can it be reset to default pass without defaulting the modem

Community Manager
Community Manager

Re: SMC Gateway login doesn't work anymore

Hello DPWC,

 

Welcome to the forum.

IPGW's password has been reset to default as requested.

Please try to login again

 

 

 

Thank You

edu_tech
New Member

Re: Router/cable password changed on me

Hi John,

 

What info do you need to reset the login on a gateway? One of mine seems to have changed as well.

 

Thanks

Community Manager
Community Manager

Re: Router/cable password changed on me

Welcome edu_tech.  Send me a PM with the RF mac address of the device and the associated account number, and I will have it reset.  

 

Thank You

DanielB
New Member

Re: Router/cable password changed on me

I'll chime in here with a request for password reset.

Community Manager
Community Manager

Re: Router/cable password changed on me

Welcome Danielb.  The gateway username and password has been reset to the default.

 

Thank You

Forum Contributor

Re: Password reset request for SMC3DG router.

just a suggestion, you might remind people that it's cusadmin/highspeed and that they can only access via web

craiger_r
New Member

Re: Password reset request for SMC3DG router.

Same problem here -- can't login to my gateway anymore.

Community Manager
Community Manager

Re: Password reset request for SMC3DG router.

Welcome craiger_r.  The gateway username and password has been reset to the default. (cusadmin/highspeed).

 

Lisa_UUCB
Visitor

Re: Router/cable password changed on me

Seems to have been a rash of this happening. Glad to know it's not just me. I would appreciate having the password for our gateway reset to default.

 

Thanks in advance. Smiley Happy