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Router/cable password changed on me

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PDQ
New Member

Re: Router/cable password changed on me

Hello,

 

I can't seem to login to my SMC router/cable modem either.

Community Manager
Community Manager

Re: Router/cable password changed on me

Hello PDQ,

 

Welcome to the forum.

IP-Gateway's password has been reset back to default.

Please try to login again.

 

 

Thank You

j1sys
New Member

Re: Router/cable password changed on me

Alas, I too need password reset. I've been locked out for months. Thought it was me. Based on this thread I believe it was some gotcha that effected a lot of people.

 

-Ed

 

Community Manager
Community Manager

Re: Router/cable password changed on me

Welcome to the forum.    The gateway password has been reset to the default.

 

Thank you

tbugg42
New Member

Re: Router/cable password changed on me

Well, I've got the same issue here. Suddenly some of our port forwards stopped working, so I went to log in and take a look, but the password no longer works. What I thought was the default password doesn't work, either. Can you help?

 

Thanks

Community Manager
Community Manager

Password Reset

Welcome Tbugg42.   The gateway password has been set to the default.  

 

Thank you

jkuta
Visitor

Re: Password Reset

Hello John,

 

I need a default password reset on my SMCD3G-CCR. My user set password is unrecognized.

 

Thank you for your help,

 

John

Community Manager
Community Manager

Re: Password Reset

Welcome Jkuta.  The password has been reset to the default.  

 

Thank You

nebdocs
New Member

Re: Password Reset

I am having the same problem. I attempted to log into the modem to fix some port forwarding issues, and can't log in with the default credentials. Can you reset my modem to the default credentials as well?

Community Manager
Community Manager

Re: Password Reset

Hello nebdocs,

 

Welcome to the forum.

IP-Gateway's password has been reset back to default.

Please try to login again.

 

 

Thank You

TrishQ110
New Member

Need to reset username and password on SMCD3G-CCR Router

I do not know the username or password, i dont think I ever changed it, but it is not the default. I am not sure if the installer gave me a new name/password when he set it up, but I am trying to forward ports so I can view my surveillance system from a remote location and need access tot he router. How can I do this, afraid to reset the whole system as it is connected to my credit card/POS system and dont want to mess up any settings that may be synced with that system.

Talbot
New Member

Password reset request for SMC3DG router.

Please reset my credentials to the default.

Thanks,

Talbot

Community Manager
Community Manager

Re: Password reset request for SMC3DG router.

Welcome Talbot.  The gateway password has been reset to the default.

 

Thank you

Community Manager
Community Manager

Re: Need to reset username and password on SMCD3G-CCR Router

Welcome TrishQ110,  The gateway password has been reset to the default.  We have sent you a private message (PM) with additional details.

 

Thank you

Talbot
New Member

Re: Password reset request for SMC3DG router.

Maybe I don't know the correct credentials, because I still can't get in.   Can you please PM them to me?  

I get "Incorrect Login".

 

Thanks,

Talbot

Community Manager
Community Manager

Re: Password reset request for SMC3DG router.

Hello Talbot,

 

I've just sent you the default login information the IP-Gateway.

Please check for it on your private message.

 

Thank You

monil9754
New Member

Re: Router/cable password changed on me

please fix my login name and password

i tried

cusadmin

password

cusadmin

highspeed

does not work so what to do let me know asat thans

Community Manager
Community Manager

Re: Router/cable password changed on me

monil9754. Please send me a PM with the  RF  MAC-Address of the device that you need to access.

 

 

 

Robin339
New Contributor

Re: Router/cable password changed on me

Please reset mine as well. Thanks

Community Manager
Community Manager

Re: Router/cable password changed on me

Welcome Robin339.  The gateway password has been reset to the default.

 

Thank You

sfmethod
New Member

Re: Password reset request for SMC3DG router.

Please reset our credentials to the default and just so I am clear on what the default is (there seems to be several different answers, could you please send me the correct info)

Community Manager
Community Manager

Re: Password reset request for SMC3DG router.

Welcome sfmethod.  The gateway username/passowrd has been set to the default.  

sfmethod
New Member

Re: Password reset request for SMC3DG router.

Did not work...  Still saying "access deny"

Community Manager
Community Manager

Re: Password reset request for SMC3DG router.

Hi sfmethod.  I have verified the gateway access.  Please see the PM for additional info.

 

Thank you

jkittridge
New Member

Re: Router/cable password changed on me

Hello,

 

Can you reset my gateway password as well?

 

Thank you

Community Manager
Community Manager

Re: Router/cable password changed on me

Welcome jkittridge.  The gateway password has been reset to the default.

capalt
New Member

please reset gateway pw to default

I can't seem to login to the gateway, can you reset the pw to the default pw?

 

Thanks,

capalt
New Member

Re: Router/cable password changed on me

Hello,

 

Could you please reset my gateway password to factory default pw?

 

Thanks,

Community Manager
Community Manager

Re: Router/cable password changed on me

Welcome Capalt.  The gateway password has been reset to the default.

jgoog
New Member

Re: Router/cable password changed on me

Hello,

 

Can you please reset my router password as well?  Thank you!!

Community Manager
Community Manager

Re: Router/cable password changed on me

Welcome Jgoog.  The gateway password has been reset to default.

 

Thank you

THCInc
New Member

Re: Router/cable password changed on me

Need a reset here as well.

 

Gateway RF MAC sent via PM

 

thank you in advance

Community Manager
Community Manager

Re: Router/cable password changed on me

Hello THCInc,

 

Welcome to the forum.

IP-Gateway's password has been reset back to default.

Please try to login again.

 

 

Thank you

Highlighted
TSPiAdmin
New Member

Re: Router/cable password changed on me

Hi My comcast password also changed on me.  I'm unable to log in using cusadmin.  Can you please reset the password to the default?  Thanks!

Community Manager
Community Manager

Re: Router/cable password changed on me

TSPiAdmin,

 

Welcome to the forum.

IP-Gateway's password has been reset back to default.

Please try to login again.

 

 

Thank you

cstraface
Visitor

Re: Router/cable password changed on me

Hi, 

Can you please reset mine as well. 

Thanks!

Community Manager
Community Manager

Re: Router/cable password changed on me

Hello cstraface,

 

Welcome to the forum.

Certainly, IP-Gateway's password has been reset back to default.

Please try to login again.

 

 

Thank you

hamguy
New Member

Re: Router/cable password changed on me

Hello,

 

Can you please reset my router password as well? 

 

Thank you!!

 

Community Manager
Community Manager

Re: Router/cable password changed on me

Hello hamguy,

 

Welcome to the forum.

IP-Gateway's password has been reset back to default.

Please try to login again.

 

 

Thank you

brenh
Visitor

Re: Router/cable password changed on me

Norton Vault and all the passwords I have used in the past don't seem to login any longer, can I have my password reset to default also please.

billsheeler
New Member

SMC Gateway login doesnt work anymore

I tried to login to my smc business gateway and the default login doesnot work anymore.  I wanted to review errors that seem to be happening on our circuit when we live stream on sundays.  How do I get the proper login password combo?

 

Thanks

 

Bill

TechOps

GT Church

Community Manager
Community Manager

Re: SMC Gateway login doesnt work anymore

Welcome billsheeler.  The gateway assess has been set to the default

afboomerang
New Member

Re: SMC Gateway login doesnt work anymore

Just got my previous device replaced yesterday and I am unable to log into the new one to make changes so that I may view my security cameras from home.  Could I have mine reset back to default please?

Community Manager
Community Manager

Re: SMC Gateway login doesnt work anymore

Welcome afboomerang. The gateway username/password had been reset to default.

 

Thank You

BBC
New Member

Re: Router/cable password changed on me

Again...

I am dealing with the same issue as everyone else. I cannot login to my gateway. Please reset PW and Username

EdDee
Visitor

Re: SMC Gateway login doesnt work anymore

Same problem - access to the our SMC Gateway no longer works. 

Please reset the username/password.

 

Thanks!!

Ed

thisisdoobie
New Member

Re: Router/cable password changed on me

Help! Our password cannot be retrieved to ANY of the computers for our business! Please and thank you!c

thisisdoobie
New Member

Re: Router/cable password changed on me

Help! Our password cannot be retrieved to ANY of the computers for our business! Please and thank you!

MrWhsprs
Visitor

Re: Router/cable password changed on me

Good morning,

 

Please reset our SMC IP Gateway password back to default.

 

Thank you; have a great day,

 

Michael H.

Community Manager
Community Manager

Re: SMC Gateway login doesnt work anymore

Welcome EdDee.  The gateway username/password has been reset to the default.

 

Thank You