Router/cable password changed on me

[PDQ]

Hello,

I can't seem to login to my SMC router/cable modem either.

[Comcast_Jon]

Hello PDQ,

Welcome to the forum.

IP-Gateway's password has been reset back to default.

Please try to login again.

Thank You

[j1sys]

Alas, I too need password reset. I've been locked out for months. Thought it was me. Based on this thread I believe it was some gotcha that effected a lot of people.

-Ed

[Comcast_John]

Welcome to the forum.    The gateway password has been reset to the default.

Thank you

[tbugg42]

Well, I've got the same issue here. Suddenly some of our port forwards stopped working, so I went to log in and take a look, but the password no longer works. What I thought was the default password doesn't work, either. Can you help?

Thanks

[Comcast_John]

Welcome Tbugg42.   The gateway password has been set to the default.  

Thank you

[jkuta]

Hello John,

I need a default password reset on my SMCD3G-CCR. My user set password is unrecognized.

Thank you for your help,

John

[Comcast_John]

Welcome Jkuta.  The password has been reset to the default.  

Thank You

[nebdocs]

I am having the same problem. I attempted to log into the modem to fix some port forwarding issues, and can't log in with the default credentials. Can you reset my modem to the default credentials as well?

[Comcast_Jon]

Hello nebdocs,

Welcome to the forum.

IP-Gateway's password has been reset back to default.

Please try to login again.

Thank You

[TrishQ110]

I do not know the username or password, i dont think I ever changed it, but it is not the default. I am not sure if the installer gave me a new name/password when he set it up, but I am trying to forward ports so I can view my surveillance system from a remote location and need access tot he router. How can I do this, afraid to reset the whole system as it is connected to my credit card/POS system and dont want to mess up any settings that may be synced with that system.

[Talbot]

Please reset my credentials to the default.

Thanks,

Talbot

[Comcast_John]

Welcome Talbot.  The gateway password has been reset to the default.

Thank you

[Comcast_John]

Welcome TrishQ110,  The gateway password has been reset to the default.  We have sent you a private message (PM) with additional details.

Thank you

[Talbot]

Maybe I don't know the correct credentials, because I still can't get in.   Can you please PM them to me?  

I get "Incorrect Login".

Thanks,

Talbot

[Comcast_Jon]

Hello Talbot,

I've just sent you the default login information the IP-Gateway.

Please check for it on your private message.

Thank You

[monil9754]

please fix my login name and password

i tried

cusadmin

password

cusadmin

highspeed

does not work so what to do let me know asat thans

[Comcast_John]

monil9754. Please send me a PM with the  RF  MAC-Address of the device that you need to access.

[Robin339]

Please reset mine as well. Thanks

[Comcast_John]

Welcome Robin339.  The gateway password has been reset to the default.

Thank You

[sfmethod]

Please reset our credentials to the default and just so I am clear on what the default is (there seems to be several different answers, could you please send me the correct info)

[Comcast_John]

Welcome sfmethod.  The gateway username/passowrd has been set to the default.  

[sfmethod]

Did not work...  Still saying "access deny"

[Comcast_John]

Hi sfmethod.  I have verified the gateway access.  Please see the PM for additional info.

Thank you

[jkittridge]

Hello,

Can you reset my gateway password as well?

Thank you

[Comcast_John]

Welcome jkittridge.  The gateway password has been reset to the default.

[capalt]

I can't seem to login to the gateway, can you reset the pw to the default pw?

Thanks,

[capalt]

Hello,

Could you please reset my gateway password to factory default pw?

Thanks,

[Comcast_John]

Welcome Capalt.  The gateway password has been reset to the default.

[jgoog]

Hello,

Can you please reset my router password as well?  Thank you!!

[Comcast_John]

Welcome Jgoog.  The gateway password has been reset to default.

Thank you

[THCInc]

Need a reset here as well.

Gateway RF MAC sent via PM

thank you in advance

[Comcast_Jon]

Hello THCInc,

Welcome to the forum.

IP-Gateway's password has been reset back to default.

Please try to login again.

Thank you

[TSPiAdmin]

Hi My comcast password also changed on me.  I'm unable to log in using cusadmin.  Can you please reset the password to the default?  Thanks!

[Comcast_Jon]

TSPiAdmin,

Welcome to the forum.

IP-Gateway's password has been reset back to default.

Please try to login again.

Thank you

[cstraface]

Hi, 

Can you please reset mine as well. 

Thanks!

[Comcast_Jon]

Hello cstraface,

Welcome to the forum.

Certainly, IP-Gateway's password has been reset back to default.

Please try to login again.

Thank you

[hamguy]

Hello,

Can you please reset my router password as well? 

Thank you!!

[hamguy]

Hello,

Can you please reset my router password as well? 

Thank you!!

[Comcast_Jon]

Hello hamguy,

Welcome to the forum.

IP-Gateway's password has been reset back to default.

Please try to login again.

Thank you

[brenh]

Norton Vault and all the passwords I have used in the past don't seem to login any longer, can I have my password reset to default also please.

[billsheeler]

I tried to login to my smc business gateway and the default login doesnot work anymore.  I wanted to review errors that seem to be happening on our circuit when we live stream on sundays.  How do I get the proper login password combo?

Thanks

Bill

TechOps

GT Church

[Comcast_John]

Welcome billsheeler.  The gateway assess has been set to the default

[afboomerang]

Just got my previous device replaced yesterday and I am unable to log into the new one to make changes so that I may view my security cameras from home.  Could I have mine reset back to default please?

[Comcast_John]

Welcome afboomerang. The gateway username/password had been reset to default.

Thank You

[BBC]

Again...

I am dealing with the same issue as everyone else. I cannot login to my gateway. Please reset PW and Username

[EdDee]

Same problem - access to the our SMC Gateway no longer works. 

Please reset the username/password.

Thanks!!

Ed

[thisisdoobie]

Help! Our password cannot be retrieved to ANY of the computers for our business! Please and thank you!c

[thisisdoobie]

Help! Our password cannot be retrieved to ANY of the computers for our business! Please and thank you!

[MrWhsprs]

Good morning,

Please reset our SMC IP Gateway password back to default.

Thank you; have a great day,

Michael H.

[Comcast_John]

Welcome EdDee.  The gateway username/password has been reset to the default.

Thank You