Equipment (Modems,Gateways)
Community Manager
Community Manager

Re: Router/cable password changed on me

Welcome jshesrloc.  The Gateway password has been reset to the default.

 

Thank you

Mario_millvalle
New Member

Re: Router/cable password changed on me

Please reset my Gateway password as well. Thanks.

Community Manager
Community Manager

Re: Router/cable password changed on me

Welcome Mario_millvalle.  The Gateway password has been reset to the default.

 

Thank You

rxtxlabs
Visitor

Re: Router/cable password changed on me

Comcast_John:

 

I'm also locked out of my SMC Business Gateway device. If you could get the password reset that would be helpful. This seems to be a common issue. Is there an underlying problem that needs to be addressed?

 

 

aaron
New Member

Re: Router/cable password changed on me

I Need two modem's reset, thank you in advance.

 

Community Manager
Community Manager

Re: Router/cable password changed on me

rxtxlabs.   The gateway password has been reset to the default.

 

 

Community Manager
Community Manager

Re: Router/cable password changed on me

Aaron.  Please send me a PM (private message) with the RF Mac Address of each gateway that requires a password reset.

 

Thank you

poplarpawn
New Member

Re: Router/cable password changed on me

It looks like my password on my smc business class router password had changed could you reset it for me

thanks,

Jim

Community Manager
Community Manager

Re: Router/cable password changed on me

Welcome Jim.  The gateway password has been reset to the default

 

Thank you

Matt_TR
New Member

Re: Router/cable password changed on me

I need a router password reset please.

Community Manager
Community Manager

Re: Router/cable password changed on me

Welcome Matt_TR.  The gateway password has been reset to the default

 

DGTJBarker
New Member

Re: Router/cable password changed on me

Hello!  I could also use a password reset, pretty please.

 

JB

Community Manager
Community Manager

Re: Router/cable password changed on me

Welcome DGTJBarker. The gateway password has been reset to the default

Treisner
New Member

Re: Router/cable password changed on me

I also need to access my router and the password has changed.  Please rest it.  Thanks.

Community Manager
Community Manager

Re: Router/cable password changed on me

Welcome Treisner.  The gateway password has been reset to the default.

 

Thank You

nschlutter
Visitor

Re: Router/cable password changed on me

I can't seem to login to my modem using the old credentials either. Any chance it can be changed?

 

Thanks!

Community Manager
Community Manager

Re: Router/cable password changed on me

Welcome Nschlutter.  

The gateway password has been reset to the default.

 

Thank You

krezack
New Member

Re: Router/cable password changed on me

Please reset my user/password.

Thanks.

Community Manager
Community Manager

Re: Router/cable password changed on me

Hello krezack,

 

Welcome to the forum.

Password on the IPGW has been reset back to default.

Please try to login again.

 

 

Thank You

compupane
New Member

Re: Router/cable password changed on me

Can you reset mine too?  Thanks!

Community Manager
Community Manager

Re: Router/cable password changed on me

Welcome Compupane.

 

Welcome to the forum.

Password on the IPGW has been reset back to default.

Please try to login again.

 

 

Thank You

teknix
New Member

Re: Router/cable password changed on me

Looks like mine is affected now as well.  Reset please?

Community Manager
Community Manager

Re: Router/cable password changed on me

Hello teknix,

 

Welcome to the forum.

Password on the IPGW has been reset back to default.

Please try to login again.

 

 

Thank You

db848
New Member

Re: Router/cable password changed on me

I just found out that my password doesn't work either. Could you please reset my gateway to the default password?

 

Thanks!

Community Manager
Community Manager

Re: Router/cable password changed on me

Hello db848,

 

Welcome to the forum.

Password on the IPGW has been reset back to default.

Please try to login again.

 

 

Thank You

elatable
New Member

Re: Router/cable password changed on me

I can't login either.  Can you please reset mine as well?

Community Manager
Community Manager

Re: Router/cable password changed on me

Hello elatable,

 

Welcome to the forum.

Password on the IPGW has been reset back to default.

Please try to login again.

 

 

Thank You

res
New Member

Re: Router/cable password changed on me

Hello,

 

Same here with the login/passwd issue. Could you also reset ours to the default one?

 

Thanks!

Highlighted
Community Manager
Community Manager

Re: Router/cable password changed on me

Hello res,

 

Welcome to the forum.

Password on the IPGW has been reset back to default.

Please try to login again.

 

 

Thank You

res
New Member

Re: Router/cable password changed on me

Works great now, thanks for the quick reply!!

 

Roger.

scooterking1
New Member

Re: Router/cable password changed on me

I would appreciate it if someone could reset my password as well, thank you!

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Community Manager
Community Manager

Re: Router/cable password changed on me

Welcome scooterking.    I verified that the default username and password are active on the SMC Gateway.  If you are still having issues please send me a PM (private message) with the account number and the RF MAC Address of the SMC. 

 

Thank you

DaveProcomm
New Member

Re: Router/cable password changed on me

Please reset mine as well....

 

Your help is appreciated...

 

Thank You,

 

Dave Pierce 

Procomm Advisors.

Community Manager
Community Manager

Re: Router/cable password changed on me

Welcome DaveProcomm.  The gateway password has been reset to the Comcast default.  

 

Thank you

bradbobs
New Member

Re: Router/cable password changed on me

I am also unable to log into my router/modem

Community Manager
Community Manager

Re: Router/cable password changed on me

Welcome Bradbobs.  The gateway login and password is set to the Comcast default.  Let us know if require additional assistance accessing the gateway.

 

Thank you

iamogre
New Member

Re: Router/cable password changed on me

My SMC router seems to have this issue of FW upgrade corrupting the passwork. Can you please reset it John? Can you pm th e default as well?

 

Thanks!

cgarfield
New Member

Could I please get my business gateway's password reset to Factory Default?

For some reason I can no longer log into it.

Community Manager
Community Manager

Re: Router/cable password changed on me

Hello iamogre,

 

Welcome to the forum.

Password on the IPGW has been reset back to default.

Please try to login again.

 

 

Thank You

Community Manager
Community Manager

Re: Could I please get my business gateway's password reset to Factory Default?

Hello cgarfield,

 

Welcome to the forum.

Password on the IPGW has been reset back to default.

Please try to login again.

 

 

Thank You

JeffIrwin
New Member

Re: Router/cable password changed on me

Hello,

We are having the same issue, where we are unable to login to the cusadmin account.

Can you reset our password as well?

 

If so, can you reset only the password and not any of the settings that are already settup?

We are currently using the system in a production event, so i do not want to cause any distrubtion. I just am unable to login to cusadmin account.

 

Thank you.

Community Manager
Community Manager

Re: Router/cable password changed on me

Hello Jefflrwin

 

Welcome to the forum.

Password on the IPGW has been reset back to default and no setting has been changed.

Please try to login again.

 

Thank You

JeffIrwin
New Member

Re: Router/cable password changed on me

Perfect, thank you very much

Jenkins_P
New Member

Re: Router/cable password changed on me

I need my router password reset please.  I believe I went in and changed it a while back to something I would not forget.  My plan didn't work.  Can someone help me out?

 

Thanks!

Community Manager
Community Manager

Re: Router/cable password changed on me

Hello Jenkins_P

 

Welcome to the forum.

Password on the IPGW has been reset back to default.

Please try to login again.

 

 

Thank You

DeliriousGA
New Member

Can't log into my router anymore

I tried to log into my SCD3G-CCR router, but the password I set up previously is not letting me in.  How can I reset the password without resetting the whole router to default settings?  I don't have all of the settings to redo the whole router, I just want to turn the DHCP server on and take our physical server offline.

 

Thanks for the help!

Community Manager
Community Manager

Re: Can't log into my router anymore

Hello DeliriousGA,

 

Welcome to the forum.

Password on the IPGW has been reset back to default, and no other setting has been changed.

Please try to login again.

 

 

Thank You

Omen
New Member

Re: Can't log into my router anymore

Hi Comcast_Jon, I seem to be having the same issue too. I know i have logged into my router before, but now I can't get in with the default password, or my usual custom password.

 

Thanks,

   Omen

Community Manager
Community Manager

Re: Can't log into my router anymore

Hello Omen

 

Welcome to the forum.

I have reset password back to default, please try to login again.

 

 

Thank You

sparkplug
New Member

Re: Router/cable password changed on me

Hi Comcast_John,

 

I'm also experiencing login problems to the SMC SCD3G-CCR router. I've tried the default and my custom password for 'cusadmin' but both no longer works. Can you please reset our router's admin password? If I may add, can you also please inform me what username and password should I use to reduce the guess work? thanks.