Router/cable password changed on me

[serdar]

I'm trying to log into my gateway, but it seems the default username/password is not working for me. Can you please reset them?

[Comcast_John]

HI serder.  The gateway username/password has been set to the defaults.

Thank You

[pac_bel]

We also can't log in using cusadmin highspeed

[Comcast_John]

Hi pac_bel.  The gateway username/password has been set to the defaults.

Thank You

[pac_bel]

Thank you!

[FURTHERMORE]

Same here - can't log into router using cusadmin highspeed. reset please?

[Comcast_John]

HI FURTHERMORE. The gateway username/password has been set to the default.

Thank You

[FURTHERMORE]

Thanks for the fast turn around!

[lblcm]

Not going to pretend this wasn't on my end - changed router/modem password on security grounds, forgot the new password instantly. Need it reset, this time i'm writing it down as I type it

[tdoris]

Having the same issue.  My SMCD3G doesn't seem to be taking the password for the cusadmin account that I set or the default.  Can I get it reset to the default password?

Thanks.

[Comcast_John]

Welcome tdoris.  The gateway username/password has been set to the defaults.

Thank You

[dmisyseng]

Hello,

I cannot login to our comcast SMCD3G, could this please be reset to default username and password? Also will this cause an outage on our network?

Thanks,

[Comcast_John]

Welcome dmisyseng.   The reset does not  initiate a reset of the Router.  The gateway username/password has been set to the defaults.

Thank You

[Conscious_Care]

Hey Comcast_John, can you reset my login/password, its a SMC8014. 

Thank you!

[Conscious_Care]

Never mind John, I just waited until the end of day and reset the router.  Thank you though

[Steve7071]

I am also uanable to login with the default user ID and password.  I would like to have a reset done as well, please.

[Comcast_Jon]

Hello Steve7071,

Welcome to the forum.

Ip-Gateway's password has been reset back to default.

Please try to sign in again.

Thank you

[pciccone]

Can you please reset my cusadmin password to defaults as well? It's not working at the moment. Thanks. -- Phil

[Comcast_John]

Welcome pciccone.  The gateway username/password has been set to the defaults.

Thank You

[giotar]

Can you also reset the password on my gateway? for some reason I cannot seem to login.

Thank you!

[Comcast_John]

hi giotat.  The gateway username/password has been set to the defaults.

Thank You

[w_mclean]

Hi John,

Would you be able to reset mine as well?  Thanks for your help.

[Comcast_John]

Hi w_mclean.  The gateway username/password has been set to the defaults.

Thank You

[thousecorvallis]

We just received our package here yesterday, when I came in today to configure the router to meet our needs I realized the default cusadmin login didn't work, after a few searches I ended up.

If it is as simple as asking for my password to be reset as well I would like to request that.

Thank You

[Comcast_John]

Welcome thousecorvallis. The gateway username/password has been set to the default.

Thank you

[Marcus]

I am also having trouble with username/password for my SMCD3G-CCR gateway.

Can you please reset them to default?

Thank you!

[Comcast_John]

HI Marcus. The gateway username/password has been changed to the defaults.

Thank You

[mSm]

Could we please get a username/password reset?

Thank you for your time!

[Comcast_John]

Welcome mSm.  The gateway username/password has been set to the defaults.

Thank You

[rawdata]

I’m embarrassed to say that I also need my modem’s password reset – please reset my modem’s password. Thank you.

[Comcast_John]

Welcome rawdata.  The gateway username/password has been set to the defaults.

Thank You

[constantine1903]

Hi, I was wondering if I could get a reset. My log in has been lost throughout the years

[gresso]

I just can not get into my modem, although I'm sure that my password is correct.
You can reset my password without resetting the port forwarding?

[Comcast_John]

Hi gresso.  The gateway username/password has been set to the defaults.

Thank You

[tburns6]

Mine also needs to be reset.

[Comcast_John]

Hi tburns6.  The gateway username/password has been set to the defaults.

Thank You

[doorman]

I'm trying to log into my gateway, but it seems the default username/password is not working for me. Can you please reset them?

[Comcast_John]

Welcome doorman.  the gateway username/passwod has been set to the defaults. cusadmin/highspeed.

Thank You

[jamers2004]

Unable to login using default pass/user cusadmin/highspeed?

[Comcast_John]

Hi jamers2004.  The gateway username/password has been set the the defaults. cusadmin/highspeed with access via LAN IP 10.1.10.1.

Thank You

[mlmoore]

I also can't log on.  Can you reset the username/password?

[Comcast_John]

Hi mlmoore.  

The gateway username/password has been set the the defaults. cusadmin/highspeed with access via LAN IP 10.1.10.1.

Thank You

[wago]

Hi, can you reset my SMC router password as well? The default cusadmin/highspeed stopped working. Thanks!

[Comcast_John]

Hi wago.  The gateway username/password has been set to the defaults.

Thank You

[WebLinens]

Same here, I can't log into our gateway... please reset. 

Thank you

[Comcast_Jon]

Hello WebLinens,

Welcome to the forum.

The gateway username/password has been set to the defaults.

Thank You

[DGS-CMS]

Can you please do the same for me?  I can no longer get into mine.  Can you also please verify what the default password is after you reset it?

[Comcast_Jon]

Hello DGS-CMS,

Welcome to the forum.

Password has been reset back to default.

Please try to sign in again.

Thank you

[SignsPlusRC]

I also cannot access the gateway via the default user name and password. Please reset.

Thanks

-Anthony

[Comcast_Jon]

Hello SignsPlusRC,

Welcome to the forum.

Password has been reset back to default.

Please try to sign in again.

Thank you