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Router/Gateway documentation link broken

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bwcbwc
New Member

Router/Gateway documentation link broken

I'm trying to get into the gateway/router to setup ports and verify my external IP. When I go to the Comcast Business IP Gateway overview page at http://businesshelp.comcast.com/help-and-support/internet/using-a-static-ip/ and attempt to download the gateway user guide from the link labeled "Comcast IP Gateway user's guide", the connection always gets reset and no document is retrieved. The failing link URL is: http://worknetkc.st.comcastsupport.com/sdccommon/asp/docview.asp?sprt_cid=20283383-1699-4268-b0f6-93... If that link can't be repaired, can you please email me the default password info and/or a copy of the manual? Gateway model is SMC8014.
Community Manager
Community Manager

Re: Router/Gateway documentation link broken

Hello bwcbwc,

 

Welcome to the forum.

This is the default user login to IPGW.

 

Username - cusadmin

Password  - highspeed

 

 

Thank You

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