Equipment (Modems,Gateways)
Modems, Gateways, and Networking Devices
Male IT Specialist Holds Laptop and Discusses Work with Female Server Technician. They're Standing in Data Center, Rack Server Cabinet is Open.
smurf1974
New Member

Return equipment as not receiving bills and when attempting to explain supervisor doesn't care

I need to know how to return equipment for business services as when I attempt to explain the situation to people they don't care and just say you're stupid for not paiying your bill. I first off was forced to get a business line as was needing a second line of service for use for work at home for my employer as I do not have a business myself and then added a phone line which has never worked to 'lower' the bill and it has not done anything. I am not receiving bills and when I explain what has gone on they don't care over the phone.

 

S Farris

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CC-Michelle1
New Member

Re: Return equipment as not receiving bills and when attempting to explain supervisor doesn't care

I would like to help with the billing and equipment concerns. Can you please provide the name, address and phone number on the account through private message? 

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