Equipment (Modems,Gateways)
Modems, Gateways, and Networking Devices
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Return Business Class Modem to UPS Store

I need to return the modem for my business internet service, can I use the UPS store option for a Business Class modem return?

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Community Manager
Community Manager

Re: Return Business Class Modem to UPS Store

Hi consulotech.   Business customers who have previously disconnected three options available to return Comcast owned equipment:

1.Drop off the equipment at a local Comcast Service Center.
2.Package and send the equipment via UPS to the nearest Comcast Service Center.
3.Schedule an equipment pick-up by a Comcast technician at the service address where the equipment was installed.

Also save the receipt for the equipment return. For returns via UPS  record and save the UPS tracking number.  

 

Thank You

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Highlighted
Community Manager
Community Manager

Re: Return Business Class Modem to UPS Store

Hi consulotech.   Business customers who have previously disconnected three options available to return Comcast owned equipment:

1.Drop off the equipment at a local Comcast Service Center.
2.Package and send the equipment via UPS to the nearest Comcast Service Center.
3.Schedule an equipment pick-up by a Comcast technician at the service address where the equipment was installed.

Also save the receipt for the equipment return. For returns via UPS  record and save the UPS tracking number.  

 

Thank You

View solution in original post

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