Equipment (Modems,Gateways)
Modems, Gateways, and Networking Devices
Male IT Specialist Holds Laptop and Discusses Work with Female Server Technician. They're Standing in Data Center, Rack Server Cabinet is Open.
Visitor

Reset to factory default password

Please assist me to reset the cusadmin password on my router? I have tried the default password and the Cant*** password and neither works. Please help?

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Official Employee

Re: Reset to factory default password

Hi there, thanks so much for taking the time to reach out to the Digital Care Team here through the forums. I am sorry you are having issues with resetting the password back to default and you have reached the right team to help get this taken care of for you. Can you please send a private message with your name, the full address, and phone/account number? 

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Visitor

Re: Reset to factory default password

PM Sent !

TIA !

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