Equipment (Modems,Gateways)
Modems, Gateways, and Networking Devices
Male IT Specialist Holds Laptop and Discusses Work with Female Server Technician. They're Standing in Data Center, Rack Server Cabinet is Open.
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New Member

Reset cusadmin password to default

i have forgotten the password that had been set for the modem. can it be reset?

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Official Employee

Re: Reset cusadmin password to default

Thanks so much for taking the time to reach out to us through our business forums. I very much appreciate your patience and greatly apologize for the delay in our response. I know how important the services are to your business and we want to do all that we can to assist. I would love to help you reset that password back to it's default. Can you please reach out through private message with your first and last name, business service address and account number or phone number?

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