Equipment (Modems,Gateways)
Modems, Gateways, and Networking Devices
Male IT Specialist Holds Laptop and Discusses Work with Female Server Technician. They're Standing in Data Center, Rack Server Cabinet is Open.
SharpeSoft
Visitor

Reset cusadmin password to default

Hello,

 

I am the new IT guy for the company and I need access to the modem, but the default password was changed prior and nobody knows it.

 

Can somebody reset my modem password to the default one please?

 

Thanks in advance.

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6 REPLIES 6
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SharpeSoft
Visitor

Re: Reset cusadmin password to default

bump

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Respected Member

Re: Reset cusadmin password to default

Hello and welcome to forums,

 

I have rest your gateway password to its default "highspeed" without the quotes, Please let me know if you need anything else.

 

Thank you

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Yared
New Member

Reset cusadmin password to default

I forgot cusadmin password.

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Official Employee

Re: Reset cusadmin password to default

 

Hi Yared and welcome to the support forums. 

 

I would like to assist with your gateway configuration. Please private message me your account number and the name of your business. 

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barnardb
New Member

Re: Reset cusadmin password to default

I would like my router password reset.

Thank you

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Official Employee

Re: Reset cusadmin password to default

 

Hi barnardb and welcome to the business forums.

 

I can certainly assist with your gateway. You are able to factory reset the gateway by holding down the pinhole in the back of it for at least ten seconds. This will reset all settings to the default ones. If you do not wish to factory reset your gateway, please private message me your full name, the name of your business, the full service address and the phone number associated with your account.

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