Equipment (Modems,Gateways)
Modems, Gateways, and Networking Devices
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New Member

Reset Business Gateway Password

Hello,

 

We need to access our gateway routers settings to confirm some network settings. We have forgotten the username and password on it however.

 

Could you please rest it to the default for us?

 

Thank you.

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3 ACCEPTED SOLUTIONS

Accepted Solutions
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Community Manager
Community Manager

Re: Reset Business Gateway Password

Thank you train_wreck.   Otter and Rockigham the username/password has been reset on your devices.

 

Thank You

View solution in original post

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New Member

Re: Reset Business Gateway Password

Can you reset mine getaway password to default too?

 

Thanks,

D

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Community Manager
Community Manager

Re: Reset Business Gateway Password

Hello cdr67,

 

Welcome to the forum.

Password has been reset back to default.
Please try to sign in again.


Thank you

View solution in original post

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11 REPLIES 11
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New Member

Re: Reset Business Gateway Password

 can you reset mine too?

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Trusted Forum Contributor

Re: Reset Business Gateway Password

To the both of you, send a private message to any of the red colored "Comcast_<username>" users on this forum, informing them that you request a password reset. Include with it your account number and cable modem MAC address.

 

In addition, you can always press the reset button on the back of the gateway to do a complete factory reset. Be aware that doing this will delete all static IPs as well as any custom settings you may have configured on the gateway.

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Community Manager
Community Manager

Re: Reset Business Gateway Password

Thank you train_wreck.   Otter and Rockigham the username/password has been reset on your devices.

 

Thank You

View solution in original post

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New Member

Re: Reset Business Gateway Password

Can you reset mine getaway password to default too?

 

Thanks,

D

View solution in original post

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Occasional Visitor

Re: Reset Business Gateway Password

Please reset my DPC3939B password credentials.

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Community Manager
Community Manager

Re: Reset Business Gateway Password

Hello cdr67,

 

Welcome to the forum.

Password has been reset back to default.
Please try to sign in again.


Thank you

View solution in original post

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Occasional Visitor

Re: Reset Business Gateway Password

Jon,

 

Thanks for the help.  I tried to login with cusadmin/highspeed, but receive access denied.  Any thoughts?

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New Member

Re: Reset Business Gateway Password

I need my router reset 

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New Member

Re: Reset Business Gateway Password

Please also reset my cusadmin password. Thank you

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New Member

Re: Reset Business Gateway Password

Can you please reset mine as well?

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Respected Member

Re: Reset Business Gateway Password

Hello everyone,

 

Would you please send me a private message with your account information if you also need your business gateway password rest.

 

Thank You

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