I am trying to remove an old computer from my managed devices list. Every time I login to the modem, go to the page and click the X by the name, I get this error:
Can you please help? This is really annoying!
This is in the list where I have only allowed devices to access the internet.
I have already unplugged the modem for 10 seconds, cleared cookies and cache, and tried after that. Need help.
Solved! Go to Solution.
Hello ewatts76 and welcome to forums,
Was your device management issue resolved by Tier II yet. If not I can look into the issue for you. Please message me back with more details.
They finally came to the conclusion it is the hardware firmware issue. They said a new firmware will be coming soon.
I found another way around it. Since no one has access to the modem or switch for a hard wire, so I just put the blocking list into the WiFi settings.