Equipment (Modems,Gateways)
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Public WiFi will not turn off


Public WiFi will not turn off

I am seeing two different Wifi signals coming from my modem. One is named XFINITY and the other is xfinitywifi. Can you please turn them off?

Official Employee

Re: Public WiFi will not turn off

Hi ewatts! The xfinitywifi network is usually the publicly accessible one and you can manage the networks from the online portal: . If you've already been in the portal and had any issues, please send a private message with your name, the business name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number.