Equipment (Modems,Gateways)
Modems, Gateways, and Networking Devices
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Provision more than one custsomer owned modem?

  Is there any restriction on provisioning more than one modem for the same account?  I have a customer owned modem and I'm thinking of buying a second one as a spare.  They're really cheap, after all...  I'd like to have the second one on the shelf, provisioned and all ready to plug in, should the first one die for any reason.

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Community Manager
Community Manager

Re: Provision more than one custsomer owned modem?

HI SpareTimeGizmos.  Unfortunately it is not possible to dual Internet modems actively provisioned on the same account.  The Business SErvice Center @ 1-800-391-3000 can provision your "customer owned modem" upon request.

 

Thank You

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