Equipment (Modems,Gateways)
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Port forwarding or firewall settings changed

Jeffmic
New Member

Port forwarding or firewall settings changed

Something changed on my business modem. Unable to connect to my computer's and cameras in the office. I am not onsite and cannot access the modem settings remotely. Level 1 support is pretty weak. Need someone to help connect to my modem and fix the settings.
Official Employee

Re: Port forwarding or firewall settings changed

 

Hi Jeffmic and welcome to the support forums. 

 

I would like to review your gateway. Please private message me your account number and the name of your business.