Equipment (Modems,Gateways)
Modems, Gateways, and Networking Devices
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Planning to buy own modem (MB7621)

I'm planning to buy my own modem (MB7621) to use instead of the that I'm currently renting from Comcast. I just wanted to confirm that Comcast Business supports that modem, and to understand what the steps are to make it work with Comcast.

 

I checked the compatibility page below and it seems MB7621 is compatible with my current plan. I also don't use Static IP or any incompatible other features listed on the pages below.

 

Thanks!

 

https://business.comcast.com/help-and-support/internet/use-your-own-comcast-business-modem-device/

https://business.comcast.com/help-and-support/internet/comcast-business-cable-modem-device-compatibi...

 

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Official Employee

Re: Planning to buy own modem (MB7621)

Hi there! I'd be glad to ensure that this gets looked into further. Please click on my handle (Comcast_Robert) and send a private message with your name, the business name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help. 

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