Equipment (Modems,Gateways)
Modems, Gateways, and Networking Devices
Male IT Specialist Holds Laptop and Discusses Work with Female Server Technician. They're Standing in Data Center, Rack Server Cabinet is Open.
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New Member

Password reset request and low Internet speed

Dear Comcast,

First, could you please reset password on my SMC modem?

 

Second, recently I am getting a pretty low Internet speed for a Business Class Internet. About 12Mbps download and 6Mbps upload according to Comcast Internet speed test (http://speedtest.comcast.net/). Could you please check my line?

 

Thank you,

Gene

 

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Community Manager
Community Manager

Re: Password reset request and low Internet speed

Hi gene.  The gateway username/password has been set to the defaults. 

 

Thank You

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