Equipment (Modems,Gateways)
Modems, Gateways, and Networking Devices
Male IT Specialist Holds Laptop and Discusses Work with Female Server Technician. They're Standing in Data Center, Rack Server Cabinet is Open.
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Occasional Visitor

Password reset for SMC

I'd like to request a reset to default password too.

 

I guess this is the place to get your modem reset since tier1 support in Alabama told me to:

- Factory reset(!)  [right and lose my config]

- Or call back and try to get someone in Denver.

 

I finally persisted and the agent told me someone would contact me, I got CR471173606 for my 30 minutes of arguing.

 

 

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1 ACCEPTED SOLUTION

Accepted Solutions
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Trusted Forum Contributor

Re: Password reset for SMC

Hello plinder and welcome,

 

Only your SMC login credentials have been restored to factory default setting.

 

Hope this helps you out.

 

View solution in original post

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1 REPLY 1
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Trusted Forum Contributor

Re: Password reset for SMC

Hello plinder and welcome,

 

Only your SMC login credentials have been restored to factory default setting.

 

Hope this helps you out.

 

View solution in original post

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