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Password for Gateway and CusAdmin login

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ingconsulting
New Member

Password for Gateway and CusAdmin login

Dear Comcast Business,

Please reset our cusadmin password.  We are receiving a message that is not  retrievable from the backend.

 

Thanks you,

ING Consulting

Accepted Solution

Re: Password for Gateway and CusAdmin login

Hi ingconsulting.  The gateway username/password has been set to the defaults, login:cusadmin  password:highspeed.  Please let us know if additional changes are required.

 

Thank You

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Accepted Solution

Re: Password for Gateway and CusAdmin login

Thank you Comcast Business Admin; however, please reset the router to allow for remote management.  As this seems to be the new obstacle to a successful login.

 

Thank you again,

ING Consulting

View solution in context
Accepted Solution

Re: Password for Gateway and CusAdmin login

Nevemind; we had a short between the keyboard and seat issue.  We are good to go; thanks Comcast Admin!

ING Consulting

View solution in context
Community Manager
Community Manager

Re: Password for Gateway and CusAdmin login

Hi ingconsulting.  The gateway username/password has been set to the defaults, login:cusadmin  password:highspeed.  Please let us know if additional changes are required.

 

Thank You

ingconsulting
New Member

Re: Password for Gateway and CusAdmin login

Thank you Comcast Business Admin; however, please reset the router to allow for remote management.  As this seems to be the new obstacle to a successful login.

 

Thank you again,

ING Consulting

ingconsulting
New Member

Re: Password for Gateway and CusAdmin login

Nevemind; we had a short between the keyboard and seat issue.  We are good to go; thanks Comcast Admin!

ING Consulting

Community Manager
Community Manager

Re: Password for Gateway and CusAdmin login

Glad to hear that it is working. Please let us know if any issues come up.

 

Thank you!