Equipment (Modems,Gateways)
Modems, Gateways, and Networking Devices
Male IT Specialist Holds Laptop and Discusses Work with Female Server Technician. They're Standing in Data Center, Rack Server Cabinet is Open.
New Contributor

Not Seeing ConnectionPro or any equipment status on 'My Account'.

I'm not seeing any ConnectionPro status information in My Account. I don't see the option under My Account > Services > Internet.

0 Kudos
Reply
1 REPLY 1
Community Manager
Community Manager

Re: Not Seeing ConnectionPro or any equipment status on 'My Account'.

Hello cmcdonaldgraa. Thanks for posting on our Forum. We'd like to help with your Connection Pro issue. Can you confirm you are not seeing any of the options as shown in these instructions on this page: https://comca.st/37HyL7F

 

0 Kudos
Reply