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New Router - Linksys AC 1750 EA 6500

MarkyMark
New Member

New Router - Linksys AC 1750 EA 6500

Going crazy trying to install this new router.  I have followed instructions 100 times and done every kind of reset to the modem imagainable short of putting it in the freezer for 30 minutes.  Hold down reset for 15+ seconds with it on, with it off, with cable in and cable out, let it sit forever unplugged but to no avail - what looks to be a very easy setup wizard from Linksys will not find the router.  I must not be resetting the modem because I can pop my old n router right back on and everything works the old way.  HELP!!!!!!!!!!!!!

 

Modem is SMC type from ComcastBiz

Community Manager
Community Manager

Re: New Router - Linksys AC 1750 EA 6500

Hello MarkyMark,

 

Welcome to the forum.

Based on this line

"I must not be resetting the modem because I can pop my old n router right back on and everything works the old way."

It appears as your new Linksys router is retaining its LAN IP setting and will not accept Comcast IP-Gateway's dhcp.

 

Query though, have you try manually setting LAN IP to your Linksys router with IP-Gateway's dhcp?

If you have not this approach may assist in this issue. 

 

Thank You

 

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