Equipment (Modems,Gateways)
Modems, Gateways, and Networking Devices
Male IT Specialist Holds Laptop and Discusses Work with Female Server Technician. They're Standing in Data Center, Rack Server Cabinet is Open.
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New Member

Need modem/router in true bridge

Hello,

 

I am setting up a NAS server for my company with remote access. I'm setting up VPN and RADIUS between the NAS and my Asus router, so I believe I need to make my comcast IP gateway into a "dumb" modem. I called customer service last night but they said they don't do true bridge, so I will do it through here.

 

Thank you 

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Community Manager
Community Manager

Re: Need modem/router in true bridge

Hello Noobzilla,

 

Welcome to the forum.

Certainly we can assist you with this request but can send me a pm with the following information?

1. Your Full Name

2. Account number

3. RF MAC address of the IP-Gateway

4. A confirmation whether you currently have a static IP range

 

Thank you

View solution in original post

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5 REPLIES 5
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Community Manager
Community Manager

Re: Need modem/router in true bridge

Hello Noobzilla,

 

Welcome to the forum.

Certainly we can assist you with this request but can send me a pm with the following information?

1. Your Full Name

2. Account number

3. RF MAC address of the IP-Gateway

4. A confirmation whether you currently have a static IP range

 

Thank you

View solution in original post

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New Member

Re: Need modem/router in true bridge

Sent. Thanks!

 

UPDATE: All working now. Thank you!

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Community Manager
Community Manager

Re: Need modem/router in true bridge

Thank you Noobzilla.

 

IP-Gateway has been set to bridge mode as requested.

Please power cycle your router to receive the dynamic WAN IP.

 

 

Thank you

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Visitor

Re: Need modem/router in true bridge

Jon, I've sent you a message regarding the same configuration issue. I see you've read the message. But no response?

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New Member

Re: Need modem/router in true bridge

I'm in a similar situation. Would it be possible to get this setup?

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