I bought the SB6141 after seeing it on the approved list of modems, but once I called custmer service they said it's not supported in Business class.
I've poked around a little and have read numerous stories of people facing a similar issue, but as the story goes -- with the "right" help it can get done.
Comcast_Jon, looks like you solve lots of peoples problems, is there hope for me?
Welcome to the forum.
Unfortunately SB6141 only supported by residential services only.
At this time approved models for Business Class Services are: SB6120 and SB6121
This link shows the current list.
* Please select the Business Speed Tiers list when checking.
Not what I was hoping to hear... but thanks for responding
I'll chase down an SB6121 then, can you provision when I get it or should I call customer service?