Equipment (Modems,Gateways)
Modems, Gateways, and Networking Devices
Male IT Specialist Holds Laptop and Discusses Work with Female Server Technician. They're Standing in Data Center, Rack Server Cabinet is Open.
tcaine
Visitor

Need Reset of SMC username/password

I can no longer login to my SMC router using cusadmin/highspeed.  Can someone reset and verify that the account is enabled?

 

Thanks,

Todd

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3 REPLIES 3
Official Employee

Re: Need Reset of SMC username/password

 

Hi tcaine and welcome to the business forums.

 

I would like to assist with your gateway login. Please private message me your full name, the full address and the phone number associated with the services. 

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tcaine
Visitor

Re: Need Reset of SMC username/password

Thanks Phil.  PM has been sent.

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tcaine
Visitor

Re: Need Reset of SMC username/password

After playing this game of 21 questions vi PM with several hours between responses, I decided to call the support number for help instead.  My password was finally reset after the firmware update changed it.  It's now working again.  Thanks for the waste of time.  Much appreciated.

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