Equipment (Modems,Gateways)
juice3
New Member

Need Comcast Supported Device with 1 Gig LAN

Need Comcast Supported Device with 1 Gig LAN

 

Have a new device coming that does not do 100MB.  I need (read will pay) for a supported device that has 1Gig connections.

 

Please Advise of one, I still have the VERY old SMC8013

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2 REPLIES 2
Community Manager
Community Manager

Re: Need Comcast Supported Device with 1 Gig LAN

Hello juice3,

 

I agreed that device is dated.

If you want another device all you have to do is either call our 1-800-391-300 to setup a tech call to replace it.

Just request for an IP-Gateway DOCSIS 3.0 and this device can handle the LAN speeds you are inquiring about.

 

Thank you

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Community Manager
Community Manager

Re: Need Comcast Supported Device with 1 Gig LAN

Juice3

 

This is additional information on the equipment upgrade query.

We also have an online form to request the new device. 

Please visit this link in our Help & Support library - Comcast Equipment Upgrade  and click through to order the upgraded device. 

We continue to add to our online help content, and this is a new page to address this very issue. 

 

Thanks you

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