Equipment (Modems,Gateways)
Modems, Gateways, and Networking Devices
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New Member

Modem cusadmin password reset



I am the new IT guy for the company and I need access to the modem, but the default password was changed prior and nobody knows it.


Can somebody reset my modem password to the default one please?


Thanks in advance.

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Official Employee

Re: Modem cusadmin password reset

Good afternoon! Thanks so much for taking the time to reach out to the Digital Care Team here through the forums. I am sorry that you are needing to reach out to us about the default password. You have reached the right team to help get this reset for you. Can you please send us a private message with your name, the full address, and phone/account number? -Anisa 

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