Equipment (Modems,Gateways)
Modems, Gateways, and Networking Devices
Male IT Specialist Holds Laptop and Discusses Work with Female Server Technician. They're Standing in Data Center, Rack Server Cabinet is Open.
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New Member

Keep losing access to network devices. Internet seems okay

We keep having intermittent local connection problems. We are using the business class modem and router and occasionally it kicks us all off our network connection, even though our internet still works we can't connect to our local server or printers anymore. To get each computer to see each other again we have to turn wifi off and back on each computer.  It's a huge pain and I'm this close to switch the whole thing to bridge mode and using our own router since having an outside service disrupt local connections is frustrating.

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Official Employee

Re: Keep losing access to network devices. Internet seems okay

Hi TMPRESS and welcome to the business forums.

 

I can certainly understand the frustration in dealing with intermittent connectivity with your devices, especially for a business. I appreciate you reaching out and giving us the opportunity to review this. I would like to review for any connection issues going on with your modem. May I please have you private message me your full name, the name of your business, the full address and your phone number? 

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