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Just installed SB6141, Now appears that I am connecting from across country?

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jpvaughn
New Member

Just installed SB6141, Now appears that I am connecting from across country?

Hey, 

 

I just moved off the SMC modem/router over to a purchased SB 6141.  Now whenever I use websites that detect my location it believes that I am located in South Carolina, not Minnesota.  My speed test results are also sometimes the same as with the SMC and sometimes worse.  Could this location issue be the problem?  Is my traffic being routed from the east coast for some reason? 

 

Thanks for any help!

John

 

Accepted Solution

Re: Just installed SB6141, Now appears that I am connecting from across country?

Nah, your traffic is being routed normally. Speedtest.net (and speedtest.comcast.net and many other websites) use third-party geo-location services to try to determine your location, and as you've discovered, they get it wrong sometimes. Comcast doesn't officially provide geo-location to anyone; they change IP address blocks so often that it would be a headache to maintain. Third party companies try to give a "best guess" as to your location. If you're interested, here is one geo-location service. They offer a form on their website you can fill out if you want to update your location; in my experience that can take a while. Here's the link:

 

https://www.maxmind.com/en/geoip2-services-and-databases

 

For a more accurate speed reading, try manually selecting the speed test server close to you.

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Accepted Solution

Re: Just installed SB6141, Now appears that I am connecting from across country?

Hello jpvaughn and welcome,

 

Your Downstream, Upstream  and SNR all look fine. Make sure you are measuring your speed test directly with Enet cable connected to a computer to your Customer Owned Modem (COM) because that's where Comcast guarantees your internet purchased speed.

 

Hope this helps you out. 

View solution in context
jpvaughn
New Member

Re: Just installed SB6141, Now appears that I am connecting from across country?

I'm not sure if this is helpful, but here's my signal info: 

 

Channel ID193  194  195  196  197  198  199  200  
Frequency609000000 Hz 615000000 Hz 621000000 Hz 627000000 Hz 633000000 Hz 639000000 Hz 645000000 Hz 651000000 Hz 
Signal to Noise Ratio38 dB 38 dB 38 dB 38 dB 38 dB 39 dB 38 dB 38 dB 
Downstream ModulationQAM256 QAM256 QAM256 QAM256 QAM256 QAM256 QAM256 QAM256 
Power Level
The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading 
-2 dBmV  -2 dBmV  -2 dBmV  -2 dBmV  -2 dBmV  -2 dBmV  -2 dBmV  -2 dBmV  

 

Upstream  Bonding Channel Value
Channel ID3  1  2  4  
Frequency24500000 Hz 37800000 Hz 31150000 Hz 17850000 Hz 
Ranging Service ID7311 7311 7311 7311 
Symbol Rate5.120 Msym/sec 5.120 Msym/sec 5.120 Msym/sec 5.120 Msym/sec 
Power Level45 dBmV 46 dBmV 46 dBmV 45 dBmV 
Upstream Modulation[3] QPSK
[3] 64QAM
 
[3] QPSK
[3] 64QAM
 
[3] QPSK
[3] 64QAM
 
[3] QPSK
[3] 64QAM
 
Ranging Status Success Success Success Success 

 

Signal Stats (Codewords) Bonding Channel Value
Channel ID193  194  195  196  197  198  199  200  
Total Unerrored Codewords90281584 88590578 88598676 88606950 88582324 88587187 88587757 88617464 
Total Correctable Codewords17 15 21 11 
Total Uncorrectable Codewords1449 1368 1457 1364 1576 640 1501 542 
Highlighted
Trusted Forum Contributor

Re: Just installed SB6141, Now appears that I am connecting from across country?

Nah, your traffic is being routed normally. Speedtest.net (and speedtest.comcast.net and many other websites) use third-party geo-location services to try to determine your location, and as you've discovered, they get it wrong sometimes. Comcast doesn't officially provide geo-location to anyone; they change IP address blocks so often that it would be a headache to maintain. Third party companies try to give a "best guess" as to your location. If you're interested, here is one geo-location service. They offer a form on their website you can fill out if you want to update your location; in my experience that can take a while. Here's the link:

 

https://www.maxmind.com/en/geoip2-services-and-databases

 

For a more accurate speed reading, try manually selecting the speed test server close to you.

Tags (2)
jpvaughn
New Member

Re: Just installed SB6141, Now appears that I am connecting from across country?

Cool, thanks for the quick reply!  Does my signal strength and everything look ok?  I guess the reason I originally went to Speedtest was to try to figure out why service performance was so slow. 

 

thanks again!

Trusted Forum Contributor

Re: Just installed SB6141, Now appears that I am connecting from across country?

Hello jpvaughn and welcome,

 

Your Downstream, Upstream  and SNR all look fine. Make sure you are measuring your speed test directly with Enet cable connected to a computer to your Customer Owned Modem (COM) because that's where Comcast guarantees your internet purchased speed.

 

Hope this helps you out.