Equipment (Modems,Gateways)
Modems, Gateways, and Networking Devices
Male IT Specialist Holds Laptop and Discusses Work with Female Server Technician. They're Standing in Data Center, Rack Server Cabinet is Open.
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Visitor

Just another true Bridge mode request

I need to get my new modem switched to true bridge mode.

 

Its the cisco  DPC3939B.

 

Please let me know what information you will need.

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3 REPLIES 3
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Community Manager
Community Manager

Re: Just another true Bridge mode request

Hi rabittn.  Please send me a private message with the RF MAC address of the device and the associated account number

 

Thank You

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Visitor

Re: Just another true Bridge mode request

message sent!

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Community Manager
Community Manager

Re: Just another true Bridge mode request

Hi rabittn. The Comcast gateway has been set to bridge mode. All router functionality has been disabled, this also includes all WiFi capability as LAN DHCP is necessary for WiFi access. Please let me know if additional changes are needed.

 

Thank You

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