Re: Internet down since Friday night, when can I expect a call?
Thanks so much for taking the time to reach out to us regarding your loss of internet connection. I very much appreciate your patience and greatly apologize for the delay in our response. I know how important the services are to your business and we want to do all that we can to assist. Wow a whole weekend without internet I cannot even imagine the impact to your business. I would love to get to the bottom of the connection issues. Can you please reach out through private message with your first and last name, business service address and account number or phone number?