Hi this issue is about a business account This area we got another hurricane and shut off our power. Due to the extent of the power of the hurricane comcast was down for a few days Past weekend entergy our light company was working on a pole and shut off the power In conclusion few ethernet outlet of the Comcast business modem/router isn't working
Good morning, thank you so much for taking the time to reach out to the Digital Care Team here through the forums. I am so sorry to see that your internet service is not working after the storm and we are so sorry for any frustrations this may be causing you as we do understand that having reliable internet is important for your business. Do not worry, you have reached the right team to help. Can you please send us a private message with your name, the full address, and the phone or account number?