Equipment (Modems,Gateways)
Modems, Gateways, and Networking Devices
Male IT Specialist Holds Laptop and Discusses Work with Female Server Technician. They're Standing in Data Center, Rack Server Cabinet is Open.
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Visitor

Help pls


Hi this issue is about a business account
This area we got another hurricane and shut off our power. Due to the extent of the power of the hurricane comcast was down for a few days
Past weekend entergy our light company was working on a pole and shut off the power
In conclusion few ethernet outlet of the Comcast business modem/router isn't working
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Official Employee

Re: Help pls

Good morning, thank you so much for taking the time to reach out to the Digital Care Team here through the forums. I am so sorry to see that your internet service is not working after the storm and we are so sorry for any frustrations this may be causing you as we do understand that having reliable internet is important for your business. Do not worry, you have reached the right team to help. Can you please send us a private message with your name, the full address, and the phone or account number? 

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Visitor

Re: Help pls

I just message you
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