Equipment (Modems,Gateways)
Modems, Gateways, and Networking Devices
Male IT Specialist Holds Laptop and Discusses Work with Female Server Technician. They're Standing in Data Center, Rack Server Cabinet is Open.
Highlighted
Visitor

Help Swapping out rental modem and dropping static IP addresses

Hello,

 

What is the best way to do this.  I no longer need the Static IP addresses on my account and want to return the rental modem and swap in my own, please

 

 

bob

0 Kudos
Reply
1 REPLY 1
Highlighted
Official Employee

Re: Help Swapping out rental modem and dropping static IP addresses

Thanks so much for taking the time to reach out to us regarding request for changes to the account. I very much appreciate your patience and greatly apologize for the delay in our response. I know how important the services are to your business and we want to do all that we can to assist. I am happy to help in removing the static IP address for you and assist with any questions or concerns regarding adding a customer owned modem to the business account. Can you please reach out through private message with your first and last name, business service address and account number or phone number? I

0 Kudos
Reply