I have the smc gateway, and need a new ip address to resolve a routing issue. I understand that the usual mac address method does not work with these, so how can I get a new IP address?
Welcome Rustyshakelford. We can work with you to resolve any routing issues on the Comcast network. Dynamic IP's are issued to unique RF mac_addresses. As mac spoofing is not enabled in the SMC gateway, replacing your current SMC gateway is the only method to obtain a different dynamic IP address. Please let us know how we can further assist with the routing issue.
Thank you