The default password on my gateway does not work. Can someone reset it please.
Welcome Maggiesonmeeker. The gateway username/password has been set to the default.
Thank
Hi,
Our gateway modem (SMC Model SMCD3G-CCR) also requires a username and password reset.
We appreciate it.
Welcome jdougherty. The gateway username/password has been set to the defaults.
Thank You
I cannot access my router with the default cusadmin and the default password in the pdf document... can you please reset.
Hi cybersur. The gateway username/password have been set to the defaults.
Thank You
I need the password reset on my Comcast business Gateway reset. Can someone please reset it.
Hello winemerchant,
The gateway username/password have been set to the defaults.
Thank You
My gateway modem (SMC Model SMCD3G-CCR) also requires a username and password reset. can i do it locally or does it need to be done from your end? tried pushing reset on back of gateway. thanks for any help
Hello prime729,
Welcome to the forum.
IP-Gateway's password has been reset to default.
Please try to sign in again.
Thank you
I need my gateway default user/password reset as well. Model SMCD3G-CCR
Welcome rjman. The gateway username/password has been set to the defaults.
Thank You
Please reset my gatgeway password.
thanks
Hello rjman welcome to the forum
The gateway username/password has been reset to default.
Thank You
Hello MikeDCOSIT,
Welcome to the forum.
Password has been reset back to default.
Please try to sign in again.
Thank you
I have a linked a second account to mine, can you reset the username/password on that one as well?
MikeDCOSIT,
Certainly, we can reset the password for you.
Please send me RF MAC address of the IP-Gateway or Account number to your second account via private message.
Thank you
MikeDCOSIT,
Password has been reset for your second account.
Please try to sign in again.
Thank you
Hello ducetaxes,
Welcome to the forum.
Password has been reset back to default.
Please try to sign in again.
Thank you
Thanks for getting back to me Comcast_Jon. I power cycled the gateway and am still unable to log in with the default username/password (cusadmin/highspeed or cusadmin/password). Is there another one that I should be trying?
ducetaxes,
Sorry for the late reply to your post.
I recommend connecting directly to the IP-Gateway to check the login of 10.1.10.1 (default)
If you still can't log into the device.
Try to do a full factory reset on the IP-Gateway by depressing the reset button behind machine (it is inside a pin size hole)
This will remove any remaining setting on the device and reset the pw to default.*
*Please note if you have network rules setup on the device, do not factory device.
Instead contact our technical support team at 1-800-391-3000 or please repost for assistance.
Thank you