Equipment (Modems,Gateways)
Modems, Gateways, and Networking Devices
Male IT Specialist Holds Laptop and Discusses Work with Female Server Technician. They're Standing in Data Center, Rack Server Cabinet is Open.
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New Member

Gateway Admin Password Reset

I've tried the default password and every password I can remember and to no avail. Could I please have it reset to the defaults?

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Official Employee

Re: Gateway Admin Password Reset

Thanks for reaching out to us PartnerCRE and welcome to the forums! I can help out with resetting that password. Can you please click on my handle (Comcast_Gina) and send a private message with your name, the business name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number? It would also be useful if you can let us know the MAC address for the gateway too. 

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