Equipment (Modems,Gateways)
Back to Top

Enable SNMP on LAN interface (CG3000DCR)

moocow
Visitor

Enable SNMP on LAN interface (CG3000DCR)

Hi,

I have a Comcast CG3000DCR Business Gateway that I would like to monitor from the LAN side with SNMP. Is it possible to have SNMP enabled on my gateway?

Thanks.

Official Employee

Re: Enable SNMP on LAN interface (CG3000DCR)

Thanks for reaching out regarding the SNMP ability, moocow. Those ports are blocked and this link actually explains it pretty well: https://business.comcast.com/help-and-support/internet/ports-blocked-on-comcast-network/ . If you have any other questions or concerns, please let us know!

moocow
Visitor

Re: Enable SNMP on LAN interface (CG3000DCR)

I'm referring to the LAN side. I understand why the port is blocked on the WAN.

Can you help with that? It seems Comcast has enabled this support for others. The port isn't even blocked, but it seems the SNMP service is disabled. Thanks.

Official Employee

Re: Enable SNMP on LAN interface (CG3000DCR)

Let's take a closer look at your device and configuration. Please send a private message with your name along with the Comcast Business account number and complete address. 

JGSTechLead
New Member

Re: Enable SNMP on LAN interface (CG3000DCR)

Just saw this post.  I could use assistance as well.  I am looking for much richer network monitoring data than the unit provides natively via the api offered.  Mostly I am looking to see 1.  Total Mbps in and out, as well as by host/mac.  2.  System and IDS/IPS logs 3.  Errors/Issues would be nice too.  I figure if I can leverage a SolarWInds or Peassler tool via SNMP I could be satisfied.  Can I have SNMP made available on the private side of the router?

 

Model: CGA4131COM
Vendor: Technicolor
Hardware Revision: 2.1

Official Employee

Re: Enable SNMP on LAN interface (CG3000DCR)

Thanks for reaching out to us, JGSTechLead! I can help you with your Comcast Internet questions. Please, send me a private message with your full name and phone number for assistance.

SteadyFlux
New Member

Re: Enable SNMP on LAN interface (CG3000DCR)

I'd like to get in on this action as well.

 

Posting here and sending a PM to Comcast_Michael.

 

 

Highlighted
Official Employee

Re: Enable SNMP on LAN interface (CG3000DCR)

I got your PM! Thanks for reaching out. I'll talk to you soon.