Equipment (Modems,Gateways)
Modems, Gateways, and Networking Devices
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Easiest way to get a DOCSIS 3.0 cable modem

We currently have Comcast Business Internet with a no-longer supported SMC cable modem. I would like to exchange this for a DOCSIS 3.0 modem. What is the easiest way to do this?

 

Thanks.

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Community Manager
Community Manager

Re: Easiest way to get a DOCSIS 3.0 cable modem

Hello pommehomme,

 

Welcome to the forum.

To upgrade your modem to docsis 3, please contact our technical support team at: 1-800-391-3000.

They will setup the tech call to replace it.

 

 

Thank you

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Community Manager
Community Manager

Re: Easiest way to get a DOCSIS 3.0 cable modem

Hi pommehomme.  To schedule a tech appointment to replace for your End of Life gateway or to have a device shipped to you please contact the Business Service Center @ 1-800-391-3000. 

 

Thank You

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