Equipment (Modems,Gateways)
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Do all areas support 150/20 business class tier?

This tier was recently added to the business.comcast.com "Internet Plans & Pricing" page, but i've gotten conflicting reports on whether it's available in my current area (ZIP 37013). I'd like to upgrade to it if i could, any way to check if it's available?

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Re: Do all areas support 150/20 business class tier?

Hello again train_wreck,

 

The 150/20 speed tier is not offered in all regions. The regional equipment CMTSs must be upgraded to support this new speed. You should be able to call any Technical Support agent and they have an address capacity based tool whereby support for this 150/20 can be difinitively determined.

 

Hope this helps you out. 

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Trusted Forum Contributor

Re: Do all areas support 150/20 business class tier?

Hello again train_wreck,

 

The 150/20 speed tier is not offered in all regions. The regional equipment CMTSs must be upgraded to support this new speed. You should be able to call any Technical Support agent and they have an address capacity based tool whereby support for this 150/20 can be difinitively determined.

 

Hope this helps you out. 

View solution in original post

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Re: Do all areas support 150/20 business class tier?

yes, i was told, during a phone call placed recently about this, that my "node" would need upgrading before this speed would be available. perhaps that might have been a reference to the CMTS.

 

thanks!

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